New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Remove products link from breadcrumb trail

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    Posted in: Neighborhood
  • July 28, 2015 at 4:14 pm #198641
    MarieWorks
    Member
    Post count: 225

    Hi,

    We have been tidying the url structure up a bit and making sure it matches to the breadcrumb structure.

    Almost all as we want it now – but we cant seem to remove the redundant “Producsts” link from the breadcrumb trail.

    All this seems to do is link to the same product your already viewing, and on the shop home page it is just text with no link.

    Current breadcrumb structure leading to product page (e.g. pendant lamps example) is shown in screenshot.

    We are trying to achieve:

    Reiko Kaneko > Shop > By Collection > Collaborations > Adderly Pendant

    as in

    home page > shop page > category base page > parent category page > product name

    Does that make sense?

    Thanks

    Chris

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    July 28, 2015 at 4:52 pm #198652
    MarieWorks
    Member
    Post count: 225

    making shop the base of the product permalink structure also seems to of broken the category links(giving 404 errors)- is there a way to fix this ?

    July 29, 2015 at 9:17 am #198833
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please contact at plugin developer about this issue.
    Thanks
    Mohammad

    July 29, 2015 at 10:59 am #198902
    MarieWorks
    Member
    Post count: 225

    Breadcrumb NAV xt say only valid licence holders can get support and we don’t have a licence code as Breadcrumb nav xt was bundled with Neighbourhood…?

    July 29, 2015 at 11:15 am #198912
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please attach a marked screenshot to indicated the issue. I try to find any solution.
    Thanks
    Mohammad

    July 29, 2015 at 4:51 pm #199069
    MarieWorks
    Member
    Post count: 225

    Hi Mohammad,

    Please see annotated screen shot attached.

    Thanks

    Chris

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    July 30, 2015 at 7:39 am #199202
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please activate default wordpress theme and check for this issue.
    Thanks
    Mohammad

    August 3, 2015 at 6:36 pm #200333
    MarieWorks
    Member
    Post count: 225

    Hi Mohammad,

    Still cant seem to get rid of this issue.

    is there anything else we can try ?

    August 4, 2015 at 7:11 am #200414
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved the issue so please check it now.
    Thanks
    Mohammad

    August 4, 2015 at 8:16 am #200461
    MarieWorks
    Member
    Post count: 225

    Hi Mohammad,

    Thanks for your help with this.

    We now seem to of lost the parent and child categories from the breadcrumbs.

    Example

    At the moment the breadcrumb for the Alumite Kettle Page reads

    Reiko Kaneko >> Shop > Alumite Kettle

    Ideally it should read

    Reiko Kaneko > Shop > By Collection > Japan Store > Alumite Kettle

    That way the user can click on Japan Store in the breadcrumbs to see what other products belong to that catergory.

    Does that make sense?

    Thanks

    Chris

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    August 4, 2015 at 8:21 am #200467
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please check your breadcrumb settings.
    Thanks
    Mohammad

    August 5, 2015 at 6:56 pm #201112
    MarieWorks
    Member
    Post count: 225

    Hi Mohammad,

    Sorry to bother you again but since yesterday the base seems to of reverted since we had it almost working yesterday.

    We have made no changes to the nav xt settings

    The base page for the product breadcrumbs is still set to shop – but it is still not displaying ?
    example currently reads
    Reiko Kaneko > > Products > By Collection > Jewellery

    It should read
    Reiko Kaneko > > Shop > By Collection > Jewellery

    and The second item (whether it is shop or product) is still not a clickable link – unlike the other items in the breadcrumb.,,

    Hope you can help

    Thanks

    Chris

    August 6, 2015 at 2:58 am #201188
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Have you unsinatlled/deactivated WordPress Real time find and replace plugin? You should check the Breadcrumb settings to find the link etc. I see that your website is not working currently.
    Thanks
    Mohammad

    August 6, 2015 at 10:57 am #201304
    MarieWorks
    Member
    Post count: 225

    Hi Mohammad,

    Our site is now back up and live to the public.

    Yes i had deactivated the plugin you mentioned – as I did not know where it had come from or who installed it.

    Do you mind telling me if you install other plugins so I know where they come from (sorry – a bit paranoid about security!)

    The breadcrumbs are now showing as we wished but the >Shop> element is still not a clickable link – can this be changed?

    Thanks

    Chris

    August 6, 2015 at 11:21 am #201326
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me correct admin login detail and login page url.
    Thanks
    Mohammad

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    Posted in: Neighborhood
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