New Landing How can we help? Themeforest Theme Support Dante Related Projects not showing

Viewing 15 posts - 1 through 15 (of 21 total)
  • Posted in: Dante
  • #50297
    tonipavlovic
    Member
    Post count: 52

    Hi,

    For some reason related projects are not showing on the bottom of a single portfolio item (see attachment).
    Weirdly, they only show when I add an extra element below the Paralax one, a Portfolio carousel in this case (see attachment).

    One other unrelated issue: the color of the icons on the icon boxes does not seam to change, no matter which style is chosen.

    Thank you in advance for your help,
    Antonio

    #51170
    Tahir – SUPPORT
    Member
    Post count: 1212

    Hi, Could you please provide links to both the pages in a private reply so we can take a look ?.

    Best,
    Tahir

    PS: You can set the post to private using the Check box(Set as private reply) on the right bottom of the text area .

    #51266
    tonipavlovic
    Member
    Post count: 52
    This reply has been marked as private.
    #51914
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey, let me forward this to the developer, as it seems to be a bug.

    Cheers

    #52072
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Antonio,

    Related projects show based on the tags given to the portfolio items – can you confirm that you have tags on both those items? That’s the only thing I can think that would cause it not to show!

    – Ed

    #52544
    tonipavlovic
    Member
    Post count: 52

    Hi Ed,

    Well, none of the two portfolio items mentioned in the previous post have tags.
    The theme only allows portfolio categories as far as I can see…

    Antonio

    #52547
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    The reason it is not showing is because it is not within a category, therefore there can be no related items.

    – Kyle

    #52548
    tonipavlovic
    Member
    Post count: 52

    Hi Kyle,

    Understood, but why does it show when I add an extra item above, like Portfolio Carousel as mentioned before?

    Antonio

    #52555
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I can’t tell if that’s the case, all I can see is that you one of the links you provided was an item within a category and one of them wasn’t.

    – Kyle

    #52558
    tonipavlovic
    Member
    Post count: 52

    Hmmm… well, the second link shows a portfolio item with a Related Project item below.
    The Related Project shows only when I add a “Portfolio Carousel” above it, like it is the case at the second link.

    (By the way, the Related Project shown is the same portfolio item, which I also find weird.)

    The first link is the exact same portfolio item, without the “Portfolio Carousel”, thous without the Related Project item.

    Antonio

    #52563
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok I will see if the developer knows what the issue is.

    – Kyle

    #52571
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Would you be able to provide us with a login so that our developer can take a look? You can set it as private reply.

    – Kyle

    #52607
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @tonipavlovic,

    Have found the cause for this – if you drop me a login in a private reply I’ll happily fix it for you. The fix is in the next update, and is caused when a Gallery asset is included on the page.

    – Ed

    #52651
    tonipavlovic
    Member
    Post count: 52
    This reply has been marked as private.
    #52721
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Antonio,

    Just released v2.16 which fixes this, can you try updating through your dashboard?

    – Ed

Viewing 15 posts - 1 through 15 (of 21 total)

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