New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Related products not displaying properly

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    Posted in: Neighborhood
  • March 28, 2014 at 1:59 am #61898
    [email protected]
    Member
    Post count: 39

    Related products at the bottom of single product page is cut in half.
    I cant seem to fix it.

    Please help. Any ideas?

    Thank you!

    March 28, 2014 at 7:52 am #61925
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    As I do not get this on our demo, I will need to see your link so that I can investigate the issue

    – Kyle

    March 28, 2014 at 2:37 pm #62173
    [email protected]
    Member
    Post count: 39

    Hey Kyle,

    Thank you for responding so fast!

    Here is the page with the issue: http://sefem.com/shop/?product=joker-test

    And i need to mention that on new product pages that I make, its gone completely like here:
    http://sefem.com/shop/?product=test

    Any help would be appreciated,
    Thanks!

    March 28, 2014 at 2:46 pm #62176
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please confirm you are using the latest version of the theme and woocommerce?

    – Kyle

    March 28, 2014 at 2:51 pm #62178
    [email protected]
    Member
    Post count: 39

    I wasn’t, now I just applied the update which broke some mods (which i’ll fix) but it didn’t fix this particular issue.

    Mihai

    March 28, 2014 at 3:17 pm #62185
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You’re not using woo shortcodes are you?

    – Kyle

    March 28, 2014 at 3:27 pm #62186
    [email protected]
    Member
    Post count: 39

    I don’t think so, I don’t remember changing anything related to that.

    If You’d like to take a look at the code, I can provide you with login credentials.
    Otherwise I’m open to any suggestions on how to fix!

    Thanks, sorry for the bother.

    March 28, 2014 at 3:29 pm #62187
    [email protected]
    Member
    Post count: 39

    No short codes, never used any short codes anywhere

    -Mihai

    March 28, 2014 at 4:25 pm #62211
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    We do not get this on our installations, so it would be helpful if you could provide login information so that I can try and resolve the issue quicker.

    – Kyle

    March 28, 2014 at 4:48 pm #62221
    [email protected]
    Member
    Post count: 39
    This reply has been marked as private.
    March 30, 2014 at 10:00 pm #62501
    [email protected]
    Member
    Post count: 39

    any news ?

    March 31, 2014 at 5:01 am #62570
    [email protected]
    Member
    Post count: 39

    RESOLVED for the Related Products issue, it was my fault with some custom CSS.

    I posted about the other issue in a new thread.

    Thank you Kyle !

    March 31, 2014 at 9:10 am #62621
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem, glad you managed to solve it.

    – Kyle

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