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Viewing 14 posts - 16 through 29 (of 29 total)
  • Posted in: Dante
  • #107128
    danx88
    Member
    Post count: 31

    Hi Ed,
    I just noticed that the related products slider doesn’t work and it’ll jump to the top of the page when next or prev buttons in the related products area are clicked.

    Could you please take a look and let me know what’s causing the error?
    http://madotta.com/product/tribal-pastel-pink-aztec-iphone-case

    Sia

    #107280
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    This could be a plugin or customisation issue. I don’t see any error in the condone logs, however it is working perfectly fine on our demo – so it points towards being a local issue. Looks because of this wrap:

    https://www.dropbox.com/s/9jmv0fu4hiav96q/Screenshot%202014-09-05%2002.54.04.png?dl=0

    – Ed

    #107345
    danx88
    Member
    Post count: 31

    Thanks for the advice Ed, I try to find out where is that DIV coming from.

    Cheers,
    Sia

    #107367
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks Ed
    -Rui

    #107371
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Yith Woocomerce Ajax navigation Plugin is cause to issue so please deactivate it and check.
    Thanks ๐Ÿ™‚
    With Best Regards
    Mohammad

    #107375
    danx88
    Member
    Post count: 31

    Thanks Mohammad,
    You’re right, I deactivated the Yith WC Ajax Nav and it worked. But I have to choose which one is more important for the shop right now, so I may temporarily remove related product from there.
    I tried finding that piece of code in the Yith WC Ajax plugin editor and remove where it puts that wrapper DIV around but I was not successful.

    Thanks
    Sia

    #107378
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me wordpress admin login detail and activate related product to inspect and resolve the issue.
    Thanks ๐Ÿ™‚
    With Best Regards
    Mohammad

    #107384
    danx88
    Member
    Post count: 31
    This reply has been marked as private.
    #107386
    danx88
    Member
    Post count: 31
    This reply has been marked as private.
    #107401
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved your issue.
    Code Remarks-: Edited class.yith-wcan-frontend.php at /plugins/yith-woocommerce-ajax-navigation/

    Find this code-
    'container' => '.products',
    Change to-
    'container' => '.woocommerce-shop-page .products',

    Thanks ๐Ÿ™‚
    With Best Regards
    Mohammad

    #107407
    danx88
    Member
    Post count: 31

    That’s great, thanks for fixing it Mohammad!
    Now I can have both features on the site which is great ๐Ÿ™‚
    Have you had the chance to also look into the smooth-scroll button on that landing page?

    Cheers,
    Sia

    #107408
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use anchor tag with id attribute to work with smooth scroll.
    <a name=&quot;info&quot; id=&quot;info&quot;></a>
    Hope you will understand.

    Thanks ๐Ÿ™‚
    With Best Regards
    Mohammad

    #107411
    danx88
    Member
    Post count: 31

    Thanks!
    I was using Name instead of ID, so that was the cause ๐Ÿ™‚

    Cheers,
    Sia

    #107413
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome. I’m glad that issue resolved.
    Thanks ๐Ÿ™‚
    With Best Regards
    Mohammad

Viewing 14 posts - 16 through 29 (of 29 total)

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