New Landing How can we help? Themeforest Theme Support Dante Related articles widget not showing images.

Viewing 15 posts - 1 through 15 (of 19 total)
  • Posted in: Dante
  • #204273
    camind
    Member
    Post count: 228

    Hi guys,

    Just noticed related articles are not showing any images. I have cleared cache and disabled plugins but still same issue. See attachment.

    Thanks

    Attachments:
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    #204600
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Have you set featured images for your posts?

    – Kyle

    #204738
    camind
    Member
    Post count: 228

    Hi,

    No But i never have, and all my related articles showed up for the past year. I hope that this is not a requirement now since that will be a lot of extra work adding featured image to every post that i didn’t need before.

    Thanks

    #204757
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It should show the thumbnail that was set in the thumbnail options.
    You have an error in your javascript console, can you just try to deactivate all plugins to check if it still happens?

    -Rui

    #204765
    camind
    Member
    Post count: 228

    well i just deactivated all plugins and reactivated them and now i have a 500 internal server error when trying to view website. ???

    Thanks

    #204766
    camind
    Member
    Post count: 228

    After everything problem is still there and now i have to redo my entire revolution animation because it got messed up while deactivating the plugin. Server 500 error went away but i still have a mess now.

    #204910
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You have theme version 3.06 installed. Update to 3.10.
    Thanks
    Mohammad

    #204915
    camind
    Member
    Post count: 228

    I updated theme to 3.10 and no help. Lots of issues.(homepage) On internet explorer rev slider does not appear. Masonry blog all messed up. (homepage)

    On Chrome and explorer protfolio showcase is all messed up as well or not even showing. (home page)

    Home page looks like it went through a hurricane. PLEASE HELP

    Thanks

    #204936
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please clear the cache of browser. Everything looks perfect.
    Thanks
    Mohammad

    #204937
    camind
    Member
    Post count: 228

    hi,

    I been clearing cache for over 2 hrs….. not helping. please check again

    #204940
    camind
    Member
    Post count: 228

    Things not working on internet explorer home page: (Rev Slider, Masonry blog, portfolio showcase,) related articles- blog

    Things not working on firefox: Same as internet explorer.

    Things not working on Chrome home page: Portfolio showcase, Related articles(blog)

    Again I have cleared my cache more then 100 times. It has to be a problem with your cache.

    Please I need to fix this quickly because the entire site is basically not working.

    Thanks

    #204971
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please attach some marked screenshots of firefox.
    Thanks
    Mohammad

    #204978
    camind
    Member
    Post count: 228

    here are screen shots.

    Attachments:
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    #204998
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please check my screenshot. Everything seems perfect to me.
    Thanks
    Mohammad

    Attachments:
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    #205002
    camind
    Member
    Post count: 228

    Hi,

    Thats old version of rev slider. you are some how getting older version of site. Did you clear cache? maybe check on other computer ?

    I have done everything i can here. I stooped cloud flare, stooped cache plugins, cleared browser cache and still have the problem. have been working on this for over 4 hrs.

    Thanks

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