New Landing How can we help? Themeforest Theme Support Neighborhood Regenerate thumbnail not working in the theme

Viewing 12 posts - 1 through 12 (of 12 total)
  • #123098
    neerajgulati
    Member
    Post count: 67

    1. The images on the hompeage are blurry. I installed the regenerate thumbnail plugin and it does say all images regenerated successfully but the thumbnails on homepage continue to be blur.

    2. Is their a way to change the color behind and make it smaller the “Add to shopping bag” message that appears once you mouse over the thumbnail.

    Thanks

    #123181
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,
    Probably your Woocommerce product image settings aren’t correct.
    Check some suggested settings.

    https://www.dropbox.com/s/yw17jc1csv3y4ei/woocommerce_image_quality.png?dl=0

    -Rui

    #123207
    neerajgulati
    Member
    Post count: 67

    Hi Rui,

    Thanks for the reply. This is what i have done in the woocommerce product settings:

    1. Unchecked all the haad crop tick marks.
    2. Instead i’m using a single size for all images 800px X 1200px.This is the same size as in your theme demo.
    3. I’ve installed the regenerate thumbnails plugin and run it as well
    4. The problem i’m facing is that where ever there are thumbnails of the products, sections like homepage, You may also like sections on the product page, etc. all the thumbnail images are pixalated.

    You can visit the website at http://www.shimore.com to see it yourself.

    Thanks.look forward to your reply.

    #123230
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin access to check all your settings?
    Please use the private reply option.

    -Rui

    #123233
    neerajgulati
    Member
    Post count: 67
    This reply has been marked as private.
    #123234
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Like Rui said, you haven’t changed your image size settings? (see screenshot)

    – Kyle

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    #123240
    neerajgulati
    Member
    Post count: 67
    This reply has been marked as private.
    #123245
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hardcrop just means that the images are not cropped, they still use the images sizes. And yours are too small, you need to make them bigger, at least 560px wide

    – Kyle

    #123253
    neerajgulati
    Member
    Post count: 67

    So what is the ideal size i should put in the three boxes to ensure that the images are not pixelated.

    Neeraj

    #123258
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    For the first 2,, I’d recommend a width of no less that 560px, for the height, it depends on the ratio of your images

    For the thumbnails, 120×120 will do

    – Kyle

    #123336
    neerajgulati
    Member
    Post count: 67

    Its sorted. Thanks team ๐Ÿ™‚

    #123337
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem ๐Ÿ™‚

    – Kyle

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