New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Recommended Plugin Currently Inactive: WooCommerce

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    Posted in: Neighborhood
  • May 13, 2014 at 4:44 am #74358
    chaismeyer
    Member
    Post count: 9

    I’m getting the following message at the top of my admin screen even though the plugin IS currently active and working: “The following recommended plugin is currently inactive: WooCommerce.” When I click the “Activate installed plugin” link (even though the plugin is already installed), the message does not go away and nothing happens.

    I just upgraded WordPress to Version 3.9.1, the Neighborhood Theme to Version 1.71 & WooCommerce to Version 2.1.8 and now I’m having issues with the above mentioned problem and my variations not saving after I ‘Update’ a product. All of these are properly activated.

    The first time I save a product with specific variations, everything works great. When I jump back into that product and edit anything (and update the product again), all of my selected variations disappear and I have to re-save them again…and this process repeats every time I have a change that needs made inside of a product.

    My website address is ’24hrtees.net’

    Thoughts?

    Thanks,
    Chais

    May 13, 2014 at 8:12 am #74421
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi,

    could you remove the plugin completely, download it again from their website and upload it via FTP to the wp-content > plugins folder?

    May 19, 2014 at 9:37 pm #76088
    chaismeyer
    Member
    Post count: 9

    Hey there Melanie,

    I downloaded the latest version of woocommerce and uploaded it via SFTP after deleting the old plugin from the wp-content>plugins folder…unfortunately, this did not fix the problem.

    I also deactivated all other plugins and no luck, I’m still getting the message.

    Where do we go from here?
    I’m unable to add new products without duplicating a lot of work because of this issue.

    Thanks,
    Chais

    May 20, 2014 at 1:41 pm #76257
    Melanie – SUPPORT
    Member
    Post count: 11032

    Can you let us know your wp-admin login details in a private reply?

    May 20, 2014 at 4:36 pm #76344
    chaismeyer
    Member
    Post count: 9
    This reply has been marked as private.
    May 23, 2014 at 10:19 am #77059
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved the issue so please check and let me know .
    Thanks

    May 23, 2014 at 2:58 pm #77159
    chaismeyer
    Member
    Post count: 9

    I just logged in and looked and I still see the error.
    Inactice Plugin Screenshot

    Thoughts?

    May 23, 2014 at 3:14 pm #77165
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please click on dismiss this notice . It will not effect any more .
    Thanks

    May 23, 2014 at 10:54 pm #77246
    chaismeyer
    Member
    Post count: 9

    ok, thanks.

    May 24, 2014 at 6:11 am #77254
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome . I’m glad that issue resolved .
    Thanks 🙂
    With Best Regards
    Swift Ideas

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    Posted in: Neighborhood
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