New Landing How can we help? Recently viewed widget not working.

Viewing 15 posts - 1 through 15 (of 22 total)
  • #309042
    gflwrg
    Member
    Post count: 113

    Hello, I noticed the recently viewed widget on my home page isn’t working. The other product listing widget work well, could you help me out with this please?

    Also, would I be able to get a recently viewed asset under the single product page just like the ‘related products’ asset? – pls see image.

    I also have a BIG issue. Some random space keeps appearing in front of my product title. Will appreciate some assistance please. 😉

    Regards.

    Attachments:
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    #309071
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can see your website because is in maintenance mode?
    Can you provide some credentials to have a look?

    Use the private reply.

    -Rui

    #309091
    gflwrg
    Member
    Post count: 113
    This reply has been marked as private.
    #309187
    David Martin – Support
    Moderator
    Post count: 20834

    Please can you disable all plugins leaving only Swift Framework and WooCommerce active whilst we look, I see a couple of JS errors present on your site:

    #309470
    gflwrg
    Member
    Post count: 113

    Apologies David, I’d been away and haven’t had a chance to respond., I have disabled the plugins. Please proceed.

    #309597
    gflwrg
    Member
    Post count: 113

    Anybody?

    #309858
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I have a fix for this, WooCommerce have slightly altered the recently viewed cookie storage.

    Please add your FTP details.

    #309867
    gflwrg
    Member
    Post count: 113
    This reply has been marked as private.
    #309880
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    That returns a blank directory?

    #309885
    gflwrg
    Member
    Post count: 113

    Hello David, apologies. Could you try again now please? The Ftp issues should be rectified.

    #309891
    David Martin – Support
    Moderator
    Post count: 20834

    Great, thanks. I have just added the fix. Please now browser through single products to set the cookie and then test the homepage.

    #309896
    gflwrg
    Member
    Post count: 113

    Many thanks David. That’s the major part sorted.

    How about the product title issue as shown in the attached images, aswell as the category issue that persists in the ‘best seller’ and ‘recently viewed’ widgets?

    #309898
    David Martin – Support
    Moderator
    Post count: 20834

    1) The title issue is because of your modification:

    You could try and change the max-width to 720px.

    2) Apologies, can you clarify the category issue?

    #309899
    gflwrg
    Member
    Post count: 113

    Hi David,

    1) what is the max-width of the product details on the right hand side so I can align it with that.

    2) The product list widgets at the bottom of the home page display categories underneath the image. I will like to remove those please. Please see attachement.

    3) How do I add recently viewed widget to the product detail page please?

    Attachments:
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    #309917
    David Martin – Support
    Moderator
    Post count: 20834

    1) On your site it’s 620px

    2)

    .home .mini-list .product-cats {
        display: none;
    }

    3) For that you would need to work with a developer. You could add a sidebar & widget area to the single product?

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