New Landing › How can we help? › Themeforest Theme Support › Flexform › Recent Posts Carousel Images Won't Load in IE – Help please!

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posted in: Flexform
  • August 28, 2013 at 6:24 pm #18678
    Ratiocinator
    Member
    Post count: 22

    Great theme guys!

    I am using the Recent Posts Carousel widget on one of my pages and it works as intended–except when using Internet Explorer (version 10, to be precise).

    Simply put, the thumbnail images for the Recent Posts Carousel don’t load and I get the broken image icon in its place. What’s stranger is when you refresh the page sometimes all the images will stay broken but other times a random few will load correctly. I’ve attached images to this message to show what I mean.

    I don’t think this is an error caused by my doing; as I visited Felxform’s official demo page and get the same error here:

    Home


    (It would happen in the “Latest Articles” section found further down the page… I’ve also attached a screen grab of that one.)

    I’ve tested this on several different computers via IE and get the same bug.

    Any ideas on how to fix this bug?
    Thanks!

    August 30, 2013 at 10:00 am #19020
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!

    Does that also happen in our demo for you?
    Are you in compatibility mode maybe?

    Cheers

    August 31, 2013 at 9:52 pm #19276
    Ratiocinator
    Member
    Post count: 22

    Hi Melanie,

    I’m not sure what you mean on your first question? The bug happens on Flexform’s official demo page (the one you’d see/get to via Themeforest.net) as mentioned.

    This bug happens when compatibility mode is NOT on. I’ve actually disabled capability mode altogether on my site (through the meta tag statement).

    Truth be told, being IE and all, I don’t care about this bug but the site has to work on that browser because our target audience mostly uses it so its important to iron this out. This could kill two birds with one stone though if the error is happening on your demo page as well since we could find a fix for both of our sites. 🙂

    Any other suggestions? Do you see this error as well when you use IE(10)?

    Thanks!

    September 3, 2013 at 2:26 pm #19558
    Ratiocinator
    Member
    Post count: 22

    Bump for help

    September 3, 2013 at 8:21 pm #19692
    Ratiocinator
    Member
    Post count: 22

    Still need help with my issue, please!

    September 4, 2013 at 1:42 pm #19879
    Melanie – SUPPORT
    Member
    Post count: 11032

    I’ll let the developer know about this, thanks!

    September 4, 2013 at 6:41 pm #19922
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hey guys,

    We’ve fixed this for the next update, you can download it before release here (attached).

    – Ed

    September 4, 2013 at 8:12 pm #19944
    Ratiocinator
    Member
    Post count: 22

    Awesome Ed–thanks!

    May I ask though; was it just a few lines needed to be changed? If so, could you post the changelog/what to change here? (EDIT: I’m using Flexform 1.4.3)

    I ask because, reluctantly (upon the client’s reques–er, demand), I had to modify the theme’s core files to achieve some results and would rather not have to re-implement those changes again. I figure it’d be easier to add/edit whatever lines to get the thumbnails working right in IE.

    The help is MUCH appreciated! Thank you again for this!

    September 4, 2013 at 8:21 pm #19947
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Should just be the /js/jquery.isotope.min.js file for that issue!

    – Ed

    September 5, 2013 at 12:21 pm #20068
    Ratiocinator
    Member
    Post count: 22

    Worked like a charm! Thanks, Ed!

    September 5, 2013 at 5:27 pm #20106
    Melanie – SUPPORT
    Member
    Post count: 11032

    Fantastic!

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    Posted in: Flexform
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