Ed, thank you!!! Yes, it was the cache. (Duhhh…) I’m really, really happy about this, and I appreciate very much your working with me (and everyone else here) to get this plugin working.
Maybe this fix for this plugin would be a good thing for your knowledge base section, as I would think there must be more folks out there wanting this type of feature. (Or better yet, maybe a future release of your theme will incorporate it.)
Anyway, you have shown your support to be top notch here, and I can’t thank you enough for your help!