New Landing How can we help? Atelier Quickview not working after woocommerce update

Viewing 15 posts - 1 through 15 (of 17 total)
  • Posted in: Atelier
  • #203248
    jonjon
    Member
    Post count: 47

    Hi, I need your help with the quickview functionality of the website.
    after my last update is not loading the content anymore, it loads only a dark overlay.
    Can you please let me know what is wrong?

    Thanks in advance.
    Best Regards

    Giovanni Vitale

    #203267
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That is caused by your custom js code.
    You shouldn’t include the script tags.

    -Rui

    #203440
    jonjon
    Member
    Post count: 47

    Hi Rui, thanks for your quick answer, I’ve just removed the script totally, but the quickview is still not loading,
    can you please advise?
    Thanks

    giovanni

    #203459
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    At the moment I’m only seeing this error in the console relative to a font load.
    https://www.dropbox.com/s/l3e31u1wj15m7q2/Screenshot%202015-08-12%2023.15.25.png?dl=0

    But guess that’s not the problem, try to disable all plugins except SwifFramework Woocommerce and Quickview to see if it’s a plugin conflict.

    If it works activate the plugins one by one or several at each time to figure out the plugin that is causing it.

    -Rui

    #203469
    jonjon
    Member
    Post count: 47

    Done, but still not luck, even with only those plugin active the quickview doesn’t show up,
    I really need that function, it also strange that this happened after woocommerce update.
    Please help.

    Thanks

    #203556
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Your website is down. So I am not able to check it.
    Thanks
    Mohammad

    #203569
    jonjon
    Member
    Post count: 47

    Hi Mohammad, you are right, I’ve did several attempt and I reinstall both th theme again and plugins, now the plugin it seems to work back again.
    but I still report slowness to load the quick view and the css is different from your original quick view version,
    can you please have a look into that.

    Thanks so much for your help.
    Cheers

    Giovanni

    #203581
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am glad that your issue resolved. I tested and find that your server response little bit slow so quickview is slow. Its taking 3 seconds to load that not much time to view in quick mode.
    Thanks
    Mohammad

    #203678
    jonjon
    Member
    Post count: 47
    This reply has been marked as private.
    #203694
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-

    #jckqv .cart .yith-wcwl-add-to-wishlist{
    display:none !important;
    }
    
    #jckqv .button:hover{
    background:#222 !important;
    color:#fff !important;
    }

    Thanks
    Mohammad

    #203736
    jonjon
    Member
    Post count: 47

    Thanks!
    any chances to override with this style? – see attach

    cheers

    Attachments:
    You must be logged in to view attached files.
    #203765
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am afraid that its not possible due to more customization. We provide small customization but your request is beyond that.
    Thanks
    Mohammad

    #203782
    jonjon
    Member
    Post count: 47

    Dear Mohammad, I apologize but I’m not asking further modifications, actually I’m asking to get the same style as your demo, also it was like that before update as I said, I did not change any style related with quickview.

    How could be more work to customize it since you made it like that?

    Thanks for your consideration.

    #203985
    jonjon
    Member
    Post count: 47

    Hello, Mohammad, can you please reply to my previous question?
    As I said, if you read all the thread, I never asked for further or advanced customization, I only need to get the default quickview style of the theme, because for some reason after updating to the last version, is not getting the style anymore.

    Your help is very much appreciated.

    Thanks very much

    #204000
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved it. Please go to Admin -> Woocommerce -> Quickview -> Popup settings -> here you can make changes as you want.
    Thanks
    Mohammad

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