Quickview – Add to Cart

[bioterraherbs]

Hi,

I just noticed that if I click the “quickview” icon on the product and then i click “ADD TO CART”, the item cart icon will jump, but the item did not get added.

Please help.

Thanks,

[Kyle – SUPPORT]

HI

I’ve managed to replicate this issue on my demo, will forward to the developer to check

– Kyle

[Swift Ideas – Ed]

Hi @bioterraherbs

The plugin developers have just released a new update, which we will include in the next Atelier update.

– Ed

[bioterraherbs]

Hi Ed,

Do you have the approximate time that new update will be available? I need to make my site go live next Monday.

Sincerely,

[Kyle – SUPPORT]

Hi

Will unlikely be before then as there is not much else for us to add to the update just yet. I’d recommend just turning off quickview until after the update

– Kyle

[Swift Ideas – Ed]

Hi there,

If you delete the plugin completely, and then reinstall through Appearance > Install Plugins, the latest version will be installed.

– Ed

[bioterraherbs]

Hi Ed,

Do you mean the Swift Framework plugins?

[Swift Ideas – Ed]

Hi @bioterraherbs

No – the WooCommerce Quickview plugin.

– Ed

[bioterraherbs]

Hi Ed,

I deleted WooCommerce Quickview plugin and reinstalled it again. The problem still there.

Please help.

Thanks,

[Swift Ideas – Ed]

Just checked locally and all works fine – must be something to do with your setup. Do you have any caching enabled? Try disabling any other plugins you have active.

– Ed

[bioterraherbs]

Hi Ed,

I tried to disable all plugins that I installed and still have the same issue.

[Swift Ideas – Ed]

Can you please test with the default WordPress theme active? Also check your server error logs. The AJAX request sent to add the product to cart is returning 0 on the quickview for some reason.

– Ed