New Landing › How can we help? › Themeforest Theme Support › Dante › Question regarding product thumbnails

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    Posted in: Dante
  • June 11, 2014 at 3:58 pm #81850
    MHC
    Member
    Post count: 247
    This reply has been marked as private.
    June 13, 2014 at 7:35 am #82158
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok please let me check this issue with the developer as I can’t seem to identify why this is happening.

    For Ed’s information: Check this page: http://www.onceobjects.com/shop/ – on the first load the images load fine, but if you refresh the page the image size is not correct

    – Kyle

    June 13, 2014 at 11:18 pm #82435
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Try adding this custom css:

    @media only screen and (min-width: 992px) {
.woocommerce ul.products li.product figure {
padding-bottom: 212px!important;
}
}

    That will sort the issue.

    Thanks,

    – Ed

    June 19, 2014 at 4:34 am #83625
    MHC
    Member
    Post count: 247

    Thank you, that works!
    Btw, when asked to provide login, should I provide WP login or FTP login?

    Very new to this, thanks.

    June 19, 2014 at 4:50 am #83629
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome. I’m glad that issue resolved. There is no need to send login detail. Thanks Ed :-).
    With Best Regards
    Swift Ideas

    June 19, 2014 at 4:56 am #83631
    MHC
    Member
    Post count: 247

    Thanks, I mean in the future when asked to provide login should I provide WP login or FTP login?

    June 19, 2014 at 5:01 am #83634
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You need to provide first WP login detail. After we can ask about FTP login if needed.

    Thanks 🙂
    With Best Regards
    Swift Ideas

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    Posted in: Dante
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