New Landing How can we help? Themeforest Theme Support Dante Question regarding product thumbnails

Viewing 15 posts - 1 through 15 (of 22 total)
  • Posted in: Dante
  • #80716
    MHC
    Member
    Post count: 247

    Hi,

    I encountered a weird problem when browsing my website through Chrome. When loading the shop page, sometimes the product thumbnails will be showing correctly, but sometimes they will only be showing 1/2 or 3/4 of the original size. Please can you kindly suggest a solution for this issue?

    Thank you for your great help once again!

    #80718
    MHC
    Member
    Post count: 247
    This reply has been marked as private.
    #81013
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am not getting your issue at my side as i tested many times. What steps to produce this error.

    Thanks 🙂
    With Best Regards
    Swift Ideas

    #81015
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Try adding this to your custom css:

    .woocommerce ul.products li.product figure {
       padding-bottom:212px;
    }

    – Kyle

    #81037
    MHC
    Member
    Post count: 247

    Tried the CSS but doesn’t work. Weird thing is, the first time you click on the shop page, the thumbnails all showing fine, but if you click for the second time, they are cut into half. This only happened after adding the below CSS codes:

    @media only screen and (min-width: 1200px) {
    body.woocommerce .has-one-sidebar ul.products li.product {
    width: 212px;
    }
    }
    @media only screen and (max-width: 767px) {
    .woocommerce ul.products li.product figure {
    padding-bottom: 208px!important;
    }
    }
    @media only screen and (max-width: 479px) {
    .woocommerce ul.products li.product figure {
    padding-bottom: 128px!important;
    }
    }

    @media only screen and (min-width: 1200px) {
    body.single div.related ul.products li {
    width: 212px !important;
    }
    }

    #81043
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    That is the issue, you need to remove that css

    – Kyle

    #81045
    MHC
    Member
    Post count: 247
    This reply has been marked as private.
    #81049
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please see above comment

    – Kyle

    #81052
    MHC
    Member
    Post count: 247

    If I remove the above CSS, product thumbnails won’t align & related product will be showing 3 1/2 products instead of 4 products. However, I just removed those CSS and thumbnails still cut into half if loading shop page from the second time onwards. Please go to live site and you will see.

    #81053
    MHC
    Member
    Post count: 247
    This reply has been marked as private.
    #81060
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    What sizes have you set for your images in WooCommerce settings?

    – Kyle

    #81061
    MHC
    Member
    Post count: 247

    Please see below WooCommerce settings:

    Catalog Images: 540 x 540 × px (Hard Crop)
    Single Product Image: 540 x 720 px (Hard Crop)
    Product Thumbnails: 120 x 120 px (Hard Crop)

    #81364
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Are you using a minify plugin? If so please deactivate it and let me know if it fixes the layout. You should not need the above css for the layout, there must be a plugin breaking it

    – Kyle

    #81603
    MHC
    Member
    Post count: 247

    No. I’ve only activated 4 plugins:

    LayerSlider WP
    Regenerate Thumbnails
    Revolution Slider
    WooCommerce

    Do I need to deactivate any of them?

    #81652
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please can you provide me with a login so that I can try and solve the issue for you?

    – Kyle

Viewing 15 posts - 1 through 15 (of 22 total)

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