New Landing › How can we help? › Themeforest Theme Support › Dante › quantity counter in single product page is not working correctly

Viewing 15 posts - 1 through 15 (of 32 total)
1 2 3
  • Back to forum
    Posted in: Dante
  • June 5, 2015 at 10:52 pm #181934
    ritmomundo
    Member
    Post count: 49

    just updated my theme version and the quality counter doesnt work its laid out wrong and the text above looks different. Please help

    June 6, 2015 at 10:43 pm #181997
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to clear your cache?
    It seems fine to me.

    If you are still seeing it after clearing the cache, take a screenshot of that area with the marked issue.

    -Rui

    June 8, 2015 at 5:50 pm #182548
    ritmomundo
    Member
    Post count: 49

    thanks for the reply! that worked. A couple more issues. The text doesn’t seem to show up the same. it looks so small and looks like plain text now. and only on our gallery page, we have this stretched out footer.

    Thanks!

    Kris

    Attachments:
    You must be logged in to view attached files.
    June 9, 2015 at 8:17 am #182658
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-

    .product-short{
font-size:15px !important;
}
 div.textwidget div.row div.spb_content_element.col-sm-4.column_container{
width:100% !important;
}

    Thanks
    Mohammad

    June 9, 2015 at 5:59 pm #182946
    ritmomundo
    Member
    Post count: 49

    THANK YOU! That worked

    Kris

    June 9, 2015 at 6:38 pm #182965
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome.
    Thanks
    Mohammad

    July 27, 2015 at 10:54 pm #198318
    ritmomundo
    Member
    Post count: 49

    Hello again,

    I am having the same issue with the footer on gallery page as the screenshot above indicates. The previous css that was added before has no effect anymore.

    Also, on the single product pages the text int being contained anymore.

    I am going to downgrade the version while we figure this out

    Please help thanks,

    Kris

    July 27, 2015 at 11:53 pm #198332
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Everything looks fine to me, can you confirm with links/screenshots?

    – Ed

    July 28, 2015 at 1:38 am #198352
    ritmomundo
    Member
    Post count: 49

    Ed,

    It looks okay because i downgraded back to the last version. Tomorrow morning PST I will upgrade again and send over some screen shots. Please bare with me.

    appreciate your help!

    -Kris

    July 28, 2015 at 6:31 am #198391
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    We will wait for screenshots.
    Thanks
    Mohammad

    July 29, 2015 at 6:09 pm #199082
    ritmomundo
    Member
    Post count: 49

    Hello Everyone,

    I updated to version 3.03 and took these screen shots.

    The footer widget isn’t sitting properly and and it’s like that on the 404 page as well

    The text on every single product page isn’t being contained either. I am back to the previous version so that the site does not show up convoluted

    Thank you all in advance for your help and assertiveness.

    Kris

    Attachments:
    You must be logged in to view attached files.
    July 30, 2015 at 8:00 am #199207
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I checked many times and seems perfect all things. Please check after clear the browser cache or you can check with another machine.
    Thanks
    Mohammad

    August 4, 2015 at 9:36 pm #200794
    ritmomundo
    Member
    Post count: 49

    Mohammad,

    Everything looks fine because I am still running the last version. I can’t update to 3.03 because of the issues listed above.

    Thank you,

    Kris

    August 5, 2015 at 9:06 am #200843
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I need to check the issue to find any solution. So update your website.
    Thanks
    Mohammad

    August 12, 2015 at 7:26 pm #203414
    ritmomundo
    Member
    Post count: 49

    Hello Mohammad,

    I will update now.I have attached a screen shot that helps one of the issues.

    Thank you,

    Kris

    Attachments:
    You must be logged in to view attached files.
  • Back to forum
    Posted in: Dante
Viewing 15 posts - 1 through 15 (of 32 total)
1 2 3

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register