New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Quantity buttons not aligned

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posted in: Neighborhood
  • December 13, 2015 at 5:31 am #235114
    fleuraw
    Member
    Post count: 40

    Hi Swiftideas,

    The quantity plus button on my product pages are not aligned and an up+down arrow button (?) is showing up.

    Could you please assist on how I can align the quantity plus button and remove the up+down arrow?

    Thank you!

    December 13, 2015 at 5:33 am #235115
    fleuraw
    Member
    Post count: 40
    This reply has been marked as private.
    December 14, 2015 at 4:05 pm #235298
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me correct admin login detail.
    Thanks
    Mohammad

    December 14, 2015 at 4:19 pm #235303
    fleuraw
    Member
    Post count: 40
    This reply has been marked as private.
    December 16, 2015 at 11:21 am #235835
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Those login details do not work.

    Have you made a custom modifications to the theme that would alter the product number selector?

    Thanks.

    December 18, 2015 at 6:23 pm #236564
    fleuraw
    Member
    Post count: 40
    This reply has been marked as private.
    December 21, 2015 at 4:50 pm #236919
    David Martin – Support
    Moderator
    Post count: 20834

    Hi @fleuraw,

    Can you increase the permissions for the logged in user account? I am very limited as to what I can see in your dashboard.

    – David.

    December 21, 2015 at 4:54 pm #236922
    fleuraw
    Member
    Post count: 40

    Hi David,

    Sorry! I have now changed the permission settings.

    Looking forward to your reply.

    Thank you!

    December 21, 2015 at 4:56 pm #236925
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please update your theme version: http://commonmuse.co/wp-admin/update-core.php.

    You have version 1.71 installed. Update to 3.20.

    Thanks.

    December 23, 2015 at 9:58 am #237186
    fleuraw
    Member
    Post count: 40

    Hi David,

    Could you please help me with a solution for this issue without having me update the theme?

    I see that the latest version’s product page quantity plus and minus buttons have been changed to the chevron up and down buttons.

    After replacing the CSS codes for the quantity area with those from the latest version of style.css, both the plus/minus and up/down buttons were showing (see attachment 1). The plus/minus buttons work but not the up/down buttons.

    I managed to remove the plus/minus buttons, so currrently only the up/down buttons are showing, but the only problem is that it does not work. (see attachment 2) What can I do to make them work?

    Please help me with this. Thank you!

    Attachments:
    You must be logged in to view attached files.
    December 23, 2015 at 10:10 am #237190
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Unfortunately it’s not as simple as CSS changes. There are also JS and WooCommerce template overrides.

    Not updating you theme is an absolutely terrible direction to take – your best step will be to ask your host to setup a staging site for you, then you can update/test theme plugin updates and then only perform it on the live site when you are happy to no conflicts exist.

    Thanks.

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    Posted in: Neighborhood
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