New Landing › How can we help? › Atelier › Q & A stopped working

Viewing 7 posts - 1 through 7 (of 7 total)
  • Back to forum
    Posted in: Atelier
  • May 19, 2016 at 11:58 am #268667
    BBMagnus
    Member
    Post count: 20

    Q & A has stopped working.

    I don’t know if it’s since the last update or earlier than that but the Q & A module doesn’t work anymore.

    The answer won’t open when you click on the questions.

    I will attach a screenshot and you can look at the URL I sent in the site information.

    Attachments:
    You must be logged in to view attached files.
    May 19, 2016 at 12:25 pm #268681
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    May 19, 2016 at 12:56 pm #268687
    BBMagnus
    Member
    Post count: 20
    This reply has been marked as private.
    May 19, 2016 at 1:17 pm #268691
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Developer is looking into this for you

    – Kyle

    May 19, 2016 at 2:22 pm #268729
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Seems to be a cache issue, are you using a cache plugin?

    – Kyle

    May 19, 2016 at 2:26 pm #268732
    BBMagnus
    Member
    Post count: 20

    We are using WP Super Cache. But I have cleared the cache and the problem persists.

    There is no cache for logged in users btw.

    May 19, 2016 at 2:28 pm #268734
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Try disabling the plugin, also clear browser cache

    – Kyle

  • Back to forum
    Posted in: Atelier
Viewing 7 posts - 1 through 7 (of 7 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register