New Landing How can we help? Atelier Products thumbnail had not appeared

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Atelier
  • #277293
    vhanh
    Member
    Post count: 11

    Hi Team,

    I have got the problem with product images,the thumbnail images of products were not appear as you demo.
    http://shopmay.vn/may/

    Thanks & Best Regards,
    Hai Anh.

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    #277302
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I checked and the images are correctly assigned in the product page so I guess it can be a plugin conflict.

    Try to disable all plugins except Woocommerce and the SwiftFramework, then clear the cache and check if the issue is still there or not.

    If the issue is sorted that way try to activate the plugins again one by one or several at each time so you can figure out what is the problematic plugin.

    Let us know the result.

    -Rui

    #277333
    vhanh
    Member
    Post count: 11

    Hi Rui Guerreiro,

    I have inactive all plugins except Swift Framework and Woo as your suggestion, but the issue is still as last time.
    Could you please kindly check and fix that.

    Thanks & Best Regards,
    Hai Anh.

    #277345
    vhanh
    Member
    Post count: 11

    Hi Rui,

    I found out the issue. I was problem of 2 update php files of Woo.
    content-product.php
    content-product_cat.php

    What should i do to update these 2 new file to higher version. Is there any problem if i keep the old one.

    Regards,
    Hai Anh.

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    #277360
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    If the thumbnails are working fine then don’t worry, the Woocommerce team only changed the version numbers.
    -Rui

    #277364
    vhanh
    Member
    Post count: 11

    Thanks for your quick support.

    Hai Anh.

    #277706
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad I could help.

    -Rui

Viewing 7 posts - 1 through 7 (of 7 total)

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