New Landing › How can we help? › Atelier › Products pictures blurry or not displaying & cart issue

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    Posted in: Atelier
  • September 7, 2016 at 7:22 pm #290972
    citychef
    Member
    Post count: 12

    Hi,

    First of all thank you for your amazing job, Atelier is amazing!

    I am actually facing 2 difficulties with the theme :

    – some products pictures appear very blurry and sometimes they don’t appear at all (on Safari)
    – when I add a product to the cart, quantities go crazy on the cart icon and in the cart itself : it ads the product, then delete it, then sometimes re-ad it

    Can you help me fixing this?

    Cheers

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    September 8, 2016 at 7:21 pm #291189
    citychef
    Member
    Post count: 12

    Regarding the blurry pictures :

    We increased the size of images in WooCommerce > Settings > Products > Display (up to 1000px) and we downloaded AJAX Thumbnail Rebuild.
    Worked perfectly!

    Regarding pictures not showing up in Safari, it was simply due to the name of the files that were having accents and specific characters.

    Hope it helps some of you in the future!

    Cheers

    September 9, 2016 at 8:44 am #291231
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great, glad you managed to solve it

    – Kyle

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