New Landing › How can we help? › Themeforest Theme Support › Dante › Products not adding to Shopping Cart

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Dante
  • April 24, 2014 at 12:11 am #69510
    ldupree
    Member
    Post count: 8

    Hi,

    When “Add to Shopping Bag” is selected, nothing is showing up in the Shopping Cart. The page refreshes, but the price does not update.

    The site is not yet live, so I’ll reply to this with a private login.

    Thanks.

    April 24, 2014 at 12:12 am #69511
    ldupree
    Member
    Post count: 8
    This reply has been marked as private.
    April 24, 2014 at 10:13 am #69620
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please include Stock Quantity for each product . Please always share URL with issue so i can inspect easily .

    Thanks 🙂
    With Best Regards
    Swift Ideas

    April 26, 2014 at 7:21 pm #70148
    ldupree
    Member
    Post count: 8

    Hi,

    Stock quantity has actually been set for all products that are in stock. I provided the URL and login in my previous private reply.

    Any other help with adding product to the cart would be much appreciated, as it still is not working.

    Thanks.

    April 26, 2014 at 7:27 pm #70149
    ldupree
    Member
    Post count: 8

    Also, stock quantities were set at the variation level.

    April 29, 2014 at 9:08 am #70626
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please take given below action

    1-Activate worpdress standard theme [twentytweleve , twentyeleven] and check this issue .

    2-Deactivate plugin one by one and and check . Any plugin may conflict .

    3- You may also contact to http://www.woothemes.com/support/ .

    Thanks 🙂
    With Best Regards
    Swift Ideas

    May 1, 2014 at 6:31 am #71372
    ldupree
    Member
    Post count: 8

    Thanks, I figured it out.

    I didn’t have the current version of Dante, so my old version was not compatible with WooCommerce.

    May 1, 2014 at 10:54 am #71477
    Melanie – SUPPORT
    Member
    Post count: 11032

    Great! Glad to hear that!

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    Posted in: Dante
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