New Landing How can we help? Atelier Products have disappeared after update.

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  • Posted in: Atelier
  • #264221
    lhadaj
    Member
    Post count: 13

    Hi there,

    I had an issue show up on my client’s site and so I moved it onto my server to test the updates

    Firstly the product description has disappeared somehow on the individual product pages. Secondly the product image caption is now showing up underneath the product image. I deactivated every plugin to check and no luck. I then thought to get everything up to date which included all the plugins, WP and the theme.

    After updating the theme a new issue occurred. Wherever the products are listed on the home page, the shop and related products they have all disappeared. If you move your mouse over these areas you can actually click on the product to open it up.

    I am now a little stuck and not sure how to proceed.

    #264237
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use the latest version of theme 1.9.81 instead of 1.9.4.
    Thanks
    Mohammad

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