New Landing How can we help? Atelier products and some elements not showing

Viewing 6 posts - 16 through 21 (of 21 total)
  • Posted in: Atelier
  • #266253
    estevanix
    Member
    Post count: 25

    Update:

    Now the Home is displaying again. Cloudflare still paused, but cache has been purged there too. Could that be the issue?

    Thanks!

    #266255
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    This is what I’m seeing.
    http://d.pr/i/15XJy/5JSGkPFS

    Since I purged the plugin cache, can you ask them to use chrome in Incognito mode and check again.

    -Rui

    #266307
    aleksandrinho
    Member
    Post count: 58

    Hello!

    I’ve got the same issue. Pictures on the catalogue page all of the sudden stopped being shown, while links on its places do work properly. It looks like just an empty page (the screenshot attached).

    Plugin v. 3.3.5
    Theme v. 1,6

    Could you help please?

    Attachments:
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    #266726
    David Martin – Support
    Moderator
    Post count: 20834

    1) Please update the theme to 1.9.81, here is the latest build: https://www.dropbox.com/s/vzw8lcre5uh7svo/atelier.zip?dl=0

    2) Please update the Swift Framework to 2.2.0

    3) Please update the WordPress core to 4.5.1.

    Once completed, clear your browser cache and any caching plugins you maybe using.

    Thanks.

    #267902
    aleksandrinho
    Member
    Post count: 58

    Done 1 and 3 steps, but not the second.
    Only v.2.0 of Swift Framework is available on the side. How and where can I find 2.2.0?

    Thank you!

    #268028
    Mohammad – SUPPORT
    Moderator
    Post count: 27441
    This reply has been marked as private.
Viewing 6 posts - 16 through 21 (of 21 total)

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