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New Landing › How can we help? › Atelier › products and some elements not showing
- This topic has 20 replies, 6 voices, and was last updated 8 years by Mohammad – SUPPORT.
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Posted in: Atelier
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April 13, 2016 at 9:45 am #261092
Hi
After 4.5 wordpress’s update, some elements like titles, subtitles and products are not showing in the page.
Can you help me to fix the issue?
thanks.
Attachments:
You must be logged in to view attached files.April 13, 2016 at 10:00 am #261101It looks like WP 4.5 has caused two JS errors
JQMIGRATE: Migrate is installed, version 1.4.0
&Syntax error, unrecognized expression: [href=#undefined]
.– I’ll chat with the lead developer this AM and we will look at the issue with urgency.
April 13, 2016 at 1:36 pm #261226HI,
any updates?
Thanks
April 13, 2016 at 1:42 pm #261228We will release today and update to fix this situation.
-Rui
May 4, 2016 at 5:37 pm #265425Hey,
I’m having the same issue, running Atelier 1.9.81, Swift Framework 2.2.0, WC 2.5.5 and WP 4.5.1.
http://www.cariris-flipflops.com/shop/
What do I need to do to get it fixed?
Thanks!
May 4, 2016 at 5:53 pm #265428Please clear your browser cache, this is what I see: http://d.pr/i/1kiY7
Thanks.
May 4, 2016 at 6:51 pm #265444Thanks David,
i’ve just tried clearing my cache and in 3 different browsers… and in two different computers. Still doesn’t show…even using screenshotmachine this is what i get:
https://screenshotmachine.com/serve.php?img=cariris-flipflops-com-FULL-cfc98f.pngWhat is going on?
May 5, 2016 at 3:06 pm #265626So, any other suggestions about that?
I’ve have confirmed that product element doesn’t show. Mini works fine. You will see mini element at the bottom of the page.http://www.cariris-flipflops.com/
Thanks
May 5, 2016 at 4:32 pm #265643Can you provide us admin credentials in a private reply so we can check your site?
Thanks-Rui
May 5, 2016 at 4:58 pm #265656This reply has been marked as private.May 6, 2016 at 3:37 pm #265876So, any news on this?
Thanks,
May 9, 2016 at 9:26 am #266067Hi,
Apologize for the delay, will check it ASAP.
-Rui
May 9, 2016 at 4:20 pm #266241Thanks Rui.
Any news?
May 9, 2016 at 4:40 pm #266250I just checked your site and it seems all fine.
https://www.dropbox.com/s/01d2uqiny6jezh5/Screenshot%202016-05-09%2016.43.22.png?dl=0I purged the cache from the plugin.The theme version and SwiftFramework version are the latest ones, so it’s not because of it.
This can only be cache. Do you have any proxy between your computers and the internet? Proxy can have cache and routers/switches can also cache data.
Can you ask someone else to check it?
-Rui
May 9, 2016 at 4:56 pm #266252Thanks for the help Rui,
Yes, i can confirm that the shop page is displaying right.
http://www.cariris-flipflops.com/shop/The Home however, not:
http://www.cariris-flipflops.com/I have no proxy. Tried in several computers and offices (meaning different internet connections). I do use cloudfare, but it’s is paused right now.
@ the home the product element doesn’t show. Only the Mini Products element show. Could you confirm if that’s what you see as well? I’ve checked with people in the US and Europe and they say the same.
Thanks again,
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Posted in: Atelier
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