New Landing How can we help? Atelier Product Variation Selection

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Atelier
  • #217958
    dsirard11
    Member
    Post count: 122

    Hello,

    I have 2 attributes set up for a product (color & size) and I have added variations with images. There seems to be an issue with the selection process:

    When you chose a color – the photo does not change to the correct image. You have to select a size before it changes. That is really strange and not standard for ecommerce sites. We’d like the customer to select a color and have the image change. Then they can select a size before adding to cart. How to I correct this?

    Also, we don’t assign SKU numbers to each size of a product. For example, all dark blue calypso wraps are item #333 – no matter if it’s a small, medium or large. I was not able to add the same SKU number to a small and a large. How do I work around this?

    Thank you,
    Dawna

    #217994
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I’m afraid this is all controlled by woocommerce, you will need to contact them about this as they are the only ones who can change it for you

    – Kyle

    #218146
    dsirard11
    Member
    Post count: 122

    Okay – thank you. ๐Ÿ™‚

    #218153
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks Kyle

    -Rui

    #252813
    DJPete2009
    Member
    Post count: 4

    Hi there,

    I have this “Choose Option” palaver as well.

    When you say its a Woocommerce problem. I dont quite understand what you mean by this, please.

    Other themes can change the choose option to their variation names. The “Choose option” is not very professional or standard.

    Is there a particular code snippet one could implement?

    Thank you very much.

    Awaiting “Swift” reply. ๐Ÿ˜‰

    PeTe

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    #252862
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    This is default WooCommerce, it’s not set in the theme. If you want to change try this: https://wordpress.org/support/topic/woocommerce-variation-dropdown-1

    – Kyle

Viewing 6 posts - 1 through 6 (of 6 total)

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