New Landing How can we help? Themeforest Theme Support Neighborhood Product variation images resizing

Viewing 15 posts - 1 through 15 (of 17 total)
  • #118025
    konoandorca
    Member
    Post count: 44

    Hi,

    love the theme.
    Running into a problem though.

    When selecting a product variation (colour) on single product page, the image for the selected colour is not the same size as the same image in the product gallery.

    Take a look at this page for instance.
    http://www.konoandorca.com/shop/ring-3/

    Compare the size of the image in the product gallery to the size of the image when selecting a colour.
    I want these to match up.

    Thanks,

    Laurens

    #118034
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    What have you set for your image sizes in woocommerce settings?

    – Kyle

    #118037
    konoandorca
    Member
    Post count: 44

    Catalog Images 300×300 px
    Single Product Image 300×300 px
    Product Thumbnails 120×120 px

    #118039
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You need to increase those sizes, please see: http://support.swiftideas.net/knowledgebase/product-image-quality/

    – Kyle

    #118045
    konoandorca
    Member
    Post count: 44

    Thank you for your advice.
    I prefer a square layout for my product images.

    I like the way it is displayed in the product gallery.
    Just find it weird that when selecting a colour variation, the product image resizes…

    Any idea why?

    #118048
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Because it’s using a 300 x 300 version of your image as they are the sizes you have set in the settings. You need them to be above at least 540 x 540, you can still have them square

    – Kyle

    #118052
    konoandorca
    Member
    Post count: 44

    Alright, i’ll give it a go!
    Thank you.

    Will report back after thumbnail regeneration.

    #118055
    konoandorca
    Member
    Post count: 44

    I’m using the recommended settings now.

    Choosing a colour variation still brings up a different image size than when viewing the same image in the image gallery…

    http://www.konoandorca.com/shop/ring-3/

    #118058
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Have you regenerated thumbnails?

    – Kyle

    #118059
    konoandorca
    Member
    Post count: 44

    I have

    #118067
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    It’s because your first image is a different size to your other images, they need to be the same.

    – Kyle

    #118085
    konoandorca
    Member
    Post count: 44

    Okay.
    So i switched out the featured image for an image with the same size.
    Regenerated thumbnails again.

    Problem persists though.
    When selecting a colour variation.
    The image resizes…

    #118086
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    What’s happening is the main image, and the image for each variation uses the woocommerce image sizes, where as the gallery images do not. Not quite sure how to solve that one, it’s nothing to do with the theme though, it’s WooCommerce

    – Kyle

    #118094
    konoandorca
    Member
    Post count: 44

    Alright!
    Thanks anyway.

    #118100
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    – Kyle

Viewing 15 posts - 1 through 15 (of 17 total)

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