New Landing How can we help? Themeforest Theme Support Dante Product thumbnails won't align

Viewing 15 posts - 1 through 15 (of 25 total)
  • Posted in: Dante
  • #76361
    MHC
    Member
    Post count: 247

    Hi,

    Some of the product thumbnails on my shop page won’t align (some rows only have 1 product). How could I correct the alignment?

    Thank you very much!
    Mei

    #76363
    MHC
    Member
    Post count: 247
    This reply has been marked as private.
    #76772
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please can you remove the fontdeck font in your theme options and let me know if it fixes the issue? It’s showing up an error in the console

    – Kyle

    #77204
    MHC
    Member
    Post count: 247

    Thank you. My site is currently broken/blank after updating to Dante 2.55. Will try removing fontdeck font after site is back & running again.

    Posted another thread regarding the blank site here:
    http://support.swiftideas.net/forums/topic/theme-brokenblank/

    Best,
    Mei

    #77428
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Have you removed font deck in your theme options? Let me know your feedback.
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #77464
    MHC
    Member
    Post count: 247

    Not yet. Theme suddenly disappeared after updating Dante. Nowhere to remove fontdeck now. There are several similar threads recently about this issue.

    #77465
    MHC
    Member
    Post count: 247
    #77475
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The developer of theme will assist you very soon.
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #77500
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Please can you enabled WP_Debug so that we can check what is showing on the white screen – there should be an error message which would point towards the cause of the issue.

    Thanks,

    – Ed

    #77638
    MHC
    Member
    Post count: 247

    Enabled WP_Debug but still blank. In FTP the Dante theme folder is gone.
    I will upload the theme & reset the settings again but just would like to know how to prevent this from happening again.

    Thank you very much!

    #77645
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Only way that would happen would be the update process cutting out after the removal of the old version – this could happen on connection cut out or something else halting the process – nothing to do with the theme itself.

    – Ed

    #77654
    MHC
    Member
    Post count: 247

    Understand. Thank you!!

    #77656
    MHC
    Member
    Post count: 247

    Back to the original question. Changed all fonts back to default (not using fontdeck anymore), but product thumbnails still won’t align, and there is one thumbnail with different image size.

    #77657
    MHC
    Member
    Post count: 247
    This reply has been marked as private.
    #77662
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Did you resize the container selector with some custom css?

    Try adding this custom css:

    @media only screen and (min-width: 1200px) {
    body.woocommerce .has-no-sidebar ul.products li.product {
    width: 212px;
    }
    }

    – Ed

Viewing 15 posts - 1 through 15 (of 25 total)

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