New Landing › How can we help? › Themeforest Theme Support › Dante › Product thumbnail variations disappear when clicked on

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Dante
  • March 13, 2015 at 4:47 pm #157222
    mccaul
    Member
    Post count: 28

    Hi,

    I’m using the Dante theme. On woocommerce product pages which have multiple thumbnails, clicking on them seems to set the main image height to zero.

    I’ve found it seems to only happen to every 2nd image, leading me to guess that the JS parser is having some strange issue. If there are 3 images, clicking on the 2nd thumbnail selects the 3rd image, but if there are only two images (as for example here: http://dev.mccaul.com/collection/ladies-mens-hammered-wedding-bands/ ) then the image just vanishes.

    Using the left/right scroll arrows seems fine, but clicking on the thumbnail doesn’t work.

    I’m fully up to date with both versions of Dante and Woocommerce.

    Any thoughts?

    -Barry

    March 13, 2015 at 6:08 pm #157254
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to disable all plugins except Woocommerce, clear the cache and try again.
    Let us know the result.

    -Rui

    March 14, 2015 at 12:23 pm #157333
    mccaul
    Member
    Post count: 28
    This reply has been marked as private.
    March 16, 2015 at 3:33 pm #157825
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide admin access so I can have a look?
    Thanks

    -Rui

    March 18, 2015 at 2:34 pm #158696
    mccaul
    Member
    Post count: 28
    This reply has been marked as private.
    March 19, 2015 at 5:55 am #158896
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me correct admin login detail.
    Thanks
    Mohammad

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    Posted in: Dante
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