New Landing How can we help? Atelier Product slider thumbs position [Left] – Needs adjusting for Mobile

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Atelier
  • #190938
    aphex73
    Member
    Post count: 45

    When setting the ‘Product slider thumbs position’ to Left (displaying the product thumbnails to the left of the main image), there is a huge amount of space between the image and the information text / buy button when viewing on mobiles. This is a significant issue.

    I gather that the space left is proportional to the number of product gallery images. Is there a way of closing the gap here? The dead space is so large that users are not knowing to scroll down and the majority of my audience views from mobile.

    Thank you.

    P.S. Excellent job on this theme – I have recommended it countless times!

    #190948
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you just make an experiment of disable all plugins except Woocommerce and SwiftFramework? Just to discard any plugin conflict.

    Also check if you have Atelier 1.52 and Swift Framework 1.32

    Let us know the result.

    -Rui

    #190952
    aphex73
    Member
    Post count: 45

    Doing so now.

    #190961
    aphex73
    Member
    Post count: 45

    Done.

    #190965
    aphex73
    Member
    Post count: 45

    It’s definitely a theme issue. Atelier 1.52 and Swift Framework 1.32 are installed.

    #190967
    aphex73
    Member
    Post count: 45

    I need to reactive the plugins now

    #190971
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    of course. Reactivate them.
    Will need to forward it to our development team.

    Thanks
    -Rui

    #190973
    aphex73
    Member
    Post count: 45

    Great. Thank you.

    #190980
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    no problem. Let’s wait for the reply.
    -Rui

    #191276
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    We have improved the display on mobile for the next update, due early next week. Happy to send the development build over sooner if you need it.

    Thanks,

    – Ed

    #191346
    aphex73
    Member
    Post count: 45

    That’s Ed, greatly appreciated!!

    That would be ace if I could upload that sooner – any chance for a dropbox link?

    Many thanks again,
    Chris

    #191631
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
Viewing 12 posts - 1 through 12 (of 12 total)

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