New Landing › How can we help? › Themeforest Theme Support › Neighborhood › product slider broken after update

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    Posted in: Neighborhood
  • March 15, 2015 at 12:02 am #157372
    suziewatt
    Member
    Post count: 13

    Hi

    I’ve just updated all my plugins, so everything is now to the latest version. However on my home page I see the product slider at the bottom is now only showing one product instead of 4, and the others are kind of pushed down and just a fraction showing.
    This needs an urgent fix, I’m running a promotion to site visitors at the moment, but I have no idea what could have caused this in the update 🙁 (this is the reason I loathe doing updates…something always stops working properly, and for someone with some but limited tech knowledge, it means days of trying to fix)

    Can you see an obvious reason as to what has caused the slider to malfunction, and is there a fix possible?
    Thanks.

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    March 16, 2015 at 8:29 am #157548
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please update the theme to the latest version

    – Kyle

    March 20, 2015 at 1:49 am #159216
    suziewatt
    Member
    Post count: 13

    I have done that, and still only one product is showing instead of four. Is there another fix for this..?

    Thanks.

    March 20, 2015 at 6:14 am #159253
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me correct admin login detail.
    Thanks
    Mohammad

    March 20, 2015 at 9:52 am #159314
    suziewatt
    Member
    Post count: 13
    This reply has been marked as private.
    March 20, 2015 at 9:56 am #159318
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    That password is incorrect

    – Kyle

    March 20, 2015 at 10:30 am #159334
    suziewatt
    Member
    Post count: 13

    Please try it again. I have reset it to the same as above to be sure.

    Lola1925!

    Thanks.

    March 23, 2015 at 9:30 am #159769
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved the issue. So please check it now.
    Thanks
    Mohammad

    March 23, 2015 at 10:07 am #159788
    suziewatt
    Member
    Post count: 13
    This reply has been marked as private.
    March 23, 2015 at 10:23 am #159794
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. thanks Mohammad.
    -Rui

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    Posted in: Neighborhood
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