Product Shortcodes no longer appear in Multi-site

[ryansmithsd]

Hello! Wonderful theme, we are currently trying to set up the theme on wp multisite, however the product short-codes in the swift page builder no longer show up? When we past in the short code off of a single site install (that was generated by the page editor) into the wpmu page the shortcode appears invalid.

After the page is updated the shortcode disappears, when entered as text outside the builder it just displays the shortcode text. Also the buttons in the check out are looking off… Any ideas?

[Melanie – SUPPORT]

Hi!
This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.

Could you tell me your website URL please? You can do so by typing it into a reply.

If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.
Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

Thanks and cheers!

[ryansmithsd]

This reply has been marked as private.

[Swift Ideas – Ed]

Hi there,

Tested the login but getting invalid username.

Can you make sure you have WooCommerce CSS enabled in WooCommerce > Settings.

– Ed