Product short description disappear

[SHK111]

Hi,

I added some product today, but i realized that a part of the “product short description” is missing. Then I tried to modified the text, and then there is nothing anymore in this section. I cleared the cache but nothing changed.

I tryed with another item and it shows all the content, and 1 to 2 seconds after it disappear too.

Is it coming from the WC or theme?

Can you check this page for exemple?
http://www.cufflinkster.com/product/batman-bruce-wayne-set1/ (this one doesn’t show the description)
http://www.cufflinkster.com/product/batman-bruce-wayne-set2/ (this one shows all the description and then disappear)

Thanks

[Kyle – SUPPORT]

Hi

Can you provide me with a login so I can check the backend?

– Kyle

[SHK111]

This reply has been marked as private.

[SHK111]

Hi, just got an answer from woo commerce team, and here is the answer :

“I have checked and found that it’s working fine in WooCommerce. There is an issue in your theme or conflict with other plugins. There is a “display:none” will apply on Product short description through some js. so that’s why description disappears.”

I tried to disable all the plugin as well, but nothing changes.

Hope it can help

[Mohammad – SUPPORT]

Hi,
Please use this custom css code:-

#tab-description{
display:none !important;
}

Thanks
Mohammad

[SHK111]

Thanks, Mohammad. Unfortunately, it didn’t work …

[Mohammad – SUPPORT]

Hi,
Please remove my last code use this custom css code:-

#tab-description{
display:block !important;
}

Thanks
Mohammad

[SHK111]

Looks like it solves the issue. What was wrong ?

[Mohammad – SUPPORT]

Hi,
Glad 🙂 to help you. I wrote wrong code in last reply.
Thanks
Mohammad