New Landing › How can we help? › Atelier › Product shop pages showing blank screen

Viewing 5 posts - 1 through 5 (of 5 total)
  • Back to forum
    Posted in: Atelier
  • August 25, 2015 at 12:10 am #206978
    carteblanche1
    Member
    Post count: 30

    The products are not displaying on certain pages of our shop.

    August 25, 2015 at 12:23 am #206980
    carteblanche1
    Member
    Post count: 30

    One thing I noticed is this only happens with the “Preview Slider” mode on. When changed to “Standard” or other displays it will show the products.

    August 25, 2015 at 7:03 am #207013
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me wordpress admin login detail to check and resolve the issue.
    Thanks
    Mohammad

    August 25, 2015 at 6:42 pm #207402
    carteblanche1
    Member
    Post count: 30

    Hello Mohammad,

    I was able to determine what the issue was. There appears to be a bug where if the shop is set to preview slider mode and no products in that shop section have variations created then the screen will be blank. If one product has variations then all products will display correctly.

    Thanks

    August 26, 2015 at 7:30 am #207480
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am glad that you managed to resolve the issue.
    Thanks
    Mohammad

  • Back to forum
    Posted in: Atelier
Viewing 5 posts - 1 through 5 (of 5 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Atelier - Creative Multi-Purpose eCommerce Theme
Login and Registration Log in · Register