Product scrolls up in slider

[Woye]

Hi.

When I scroll on the shop page on my clients site, the products scroll up over the top image/swift slider-image, on top of the shop page. The issue is in Firefox.

Hope you can help me.

Best regards
Charlotte

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[Woye]

This reply has been marked as private.

[David Martin – Support]

The supplied login details are not working, can you check those and update?

Test this in Theme Options => Custom CSS:

#main-container {
	position: relative!important;
}

[Woye]

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[David Martin – Support]

I cannot replicate this, what OS and browser is that screenshot for?

I am on Mac + Chrome:

[Woye]

Hi.

I’m in Firefox on a mac

[David Martin – Support]

On Mac + FF + Retina screen I still cannot replicate on this URL: http://access.aposave.com/medicines/

Do you still experience this, after clearing the cache?

[Woye]

Hi.

Yes I still experience it. Actually I just got a to-do-list, with website-comments from my client, and they noticed it too. They’re on PC, so It’s not only on my mac.

[Rui Guerreiro – SUPPORT]

@Woye
Can you try to update to the latest SwiftFramework plugin and clear the cache?
Check if your hosting company has some cache mechanism like CloudFlare or similar.

-Rui

[Woye]

Hi

I’ve updated to the newest version of Swift framework (2.5.43) and cleared cache. But the products still scrolls up over slider:(

I’ve also contacted the hosting, and there is no caching mechanism.

[David Martin – Support]

What OS/browser version does your client have?

[Woye]

I don’t have my clients version here, but my version is 54.0. The problem is also in Firefox on my boyfriends computer.

[Woye]

And my os is MacOS Sierra (10.12.5) (-also my boyfriends OS) and my client is on Windows

[David Martin – Support]

What version of Windows? Please ask for that and their browser version. There is no way I can replicate this.

What screen size are you using?

Are you using a retina display?

[Woye]

This reply has been marked as private.