New Landing How can we help? Themeforest Theme Support Neighborhood product pictures problem

Viewing 15 posts - 1 through 15 (of 31 total)
  • #72035
    MeineLiebe
    Member
    Post count: 155

    When i reload the main page of the site the product pictures appear two times with an offset
    then its ok.

    would be nice if it could be fixed ??

    #72037
    MeineLiebe
    Member
    Post count: 155
    This reply has been marked as private.
    #72452
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, I don’t experience this at all, can you let me know which browser you are seeing this on and what I need to do exactly to experience that?

    #72767
    MeineLiebe
    Member
    Post count: 155

    hello,

    i’m using chrome Version 34.0.1847.131 on mac

    this glitch appears when i load or reload the page

    #72785
    axxion
    Member
    Post count: 103

    this theme showing 2 image for 1 product, if you not put second image for product, theme show 2 times same image.

    #72786
    axxion
    Member
    Post count: 103

    if you share site link maybe i creat a css code for fix this problem

    #73010
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    What have you set for your image dimensions in WooCommerce settings?

    – Kyle

    #73209
    MeineLiebe
    Member
    Post count: 155

    the image dimensions are:

    540×720
    540×720
    120×178

    without doing anything the product pictures are loaded two times now.

    and the revolutionary slider is grey (worked fine yesterday?!)

    can you help me?

    thx

    #73285
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Your images look square, so I would not use those dimensions. Maybe try 540 x 540 and then regenerate thumbnails

    And looks like you’ve lost your image for the slider? (see screenshot) Please check your image again

    – Kyle

    #73582
    MeineLiebe
    Member
    Post count: 155

    just tried it with 400×400 and regenarated the pictures but didnt work.

    the slider has still all pictures (see picture).
    Seems that im not the only one with this problem -> grey slider (just looked made a google search)
    but cant find a solution.

    #73583
    MeineLiebe
    Member
    Post count: 155

    for the product pictures: i just realized that there are two different pictures loaded…so its not the same.

    #73584
    MeineLiebe
    Member
    Post count: 155

    wow. just made the theme update and it works.

    #73638
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great! 🙂

    – Kyle

    #73836
    MeineLiebe
    Member
    Post count: 155

    thanks again

    #73974
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome . I’m glad that issue resolved . Thanks Kyle :-).
    With Best Regards
    Swift Ideas

Viewing 15 posts - 1 through 15 (of 31 total)

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