New Landing How can we help? Themeforest Theme Support Neighborhood Product Pictures Pixelated

Viewing 15 posts - 1 through 15 (of 18 total)
  • #26562
    RaHimself
    Member
    Post count: 8

    Dear Support Team,

    first of all I would like to thank you for the most awesome theme I’ve seen so far!
    The Neighborhood theme is really powerful and I love to work with it.

    But I got a little issue I couldn’t solve so far.
    The product pictures on the homepage (in shop products mini element) and on the shop page are always pixelated. if I go to the product detail page they are crystal clear.
    I uploaded the pictures in the right size for the detail page.

    So is there a special format I have to use (tried png and jpg)? Or maybe an option to upload an extra Image for the “products mini” thumpnails?

    As I wont post the link to our site here please contact me if you need to see what I mean.

    Hope you can help me! Thanks a lot in advance!
    Kind regards

    #26563
    RaHimself
    Member
    Post count: 8

    oh sorry… it’s not the “products mini” element but the “shop products” element.

    #27898
    dentoncreative
    Member
    Post count: 3

    I’m having the same issue. My product carousel on the home page is changing the dimensions of my images and they are displaying pixelated. And I agree – this theme is awesome. Thanks for your support.

    #28289
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!
    We can absolutely help you with this issue but first we need some additional information for you to troubleshoot.

    1. Your website URL.
    2. Your WordPress login information so we can see and investigate the issue first hand. You can send us a private reply by enabling the checkbox titled “Set as private reply” below the compose field.

    Thanks and cheers!

    #29213
    RaHimself
    Member
    Post count: 8
    This reply has been marked as private.
    #29273
    chukwustinson
    Member
    Post count: 16
    This reply has been marked as private.
    #29314
    RaHimself
    Member
    Post count: 8
    This reply has been marked as private.
    #29860
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, you can find a plugin for 1) ๐Ÿ™‚

    3) `.icon-resize-full {
    display: none!important;
    }`

    Cheers!

    #29916
    RaHimself
    Member
    Post count: 8

    Thanks! All issues solved!

    #30375
    lewisdowman
    Member
    Post count: 19

    Im getting the same issue..

    How did u come accross solving it?

    #30376
    lewisdowman
    Member
    Post count: 19

    Im getting the same issue..

    How did u come accross solving it?

    where do i put. `.icon-resize-full {
    display: none!important;
    }`

    #30642
    dopeoranges
    Member
    Post count: 4

    Can someone please respond to this issue. Jeez.

    #31006
    Melanie – SUPPORT
    Member
    Post count: 11032

    Jeez yourself mate ๐Ÿ™‚

    if we give you custom css you might want to put it to the theme options > custom css section.
    Thank you so much!

    #41432
    berlincut
    Member
    Post count: 3
    This reply has been marked as private.
    #41955
    luisdv
    Member
    Post count: 2

    Hi Melanie!

    Firstable, thank you guys for this theme! I agree it’s awesome. I’m having the same problem as Rahimself and it’s seems his issue has been solved. I was trying to follow this thread to see if I can fix the same issue in one website that I’m developing but since most of the messages on this thread are marked as private I haven’t been able to do it. Could you please make a further explanation on how to solve it?
    Thanks a lot for your help

    Luis

Viewing 15 posts - 1 through 15 (of 18 total)

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