New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Product picture and gallary not showen when product is online

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posted in: Neighborhood
  • January 2, 2016 at 8:44 pm #237939
    Joosiejoos2016
    Member
    Post count: 9

    Hello,

    I have a problem whit my theme neighborhood. When i add a product to the webshop and on the webpage you click on the product you can not see the product gallery and the product image.
    I have added these pictures for the product when creating the product.

    What is going wrong? I do not understand what is wrong. Please help me.

    http://fenkel.com/product/creative-touch-2/

    Thank you very much.

    Kind regards,
    Josephine

    January 3, 2016 at 3:48 pm #237956
    Joosiejoos2016
    Member
    Post count: 9
    This reply has been marked as private.
    January 4, 2016 at 11:36 am #238072
    Joosiejoos2016
    Member
    Post count: 9
    This reply has been marked as private.
    January 5, 2016 at 12:57 pm #238382
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
    January 5, 2016 at 6:14 pm #238467
    Joosiejoos2016
    Member
    Post count: 9
    This reply has been marked as private.
    January 6, 2016 at 12:34 pm #238598
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Josephine,

    Please contact your host and ask if GD Image Library installed/activated on your host account.

    Thanks

    January 6, 2016 at 6:01 pm #238679
    Joosiejoos2016
    Member
    Post count: 9
    This reply has been marked as private.
    January 6, 2016 at 9:04 pm #238695
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Let us know if you have GD Image Library enabled, because if you don’t that’s why the images will not show.

    – Kyle

    January 7, 2016 at 10:10 am #238768
    Joosiejoos2016
    Member
    Post count: 9
    This reply has been marked as private.
    January 7, 2016 at 10:12 am #238772
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Awesome! No problem 🙂

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    Posted in: Neighborhood
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