New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Product Photo Issues (Thumbnail and Main)

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    Posted in: Neighborhood
  • November 2, 2016 at 1:07 pm #299994
    snarfe
    Member
    Post count: 80

    1) On the product category page, the thumbnails show as two images one above each other, instead of Product Overlay Transition switching between the two photos (see screenshot)

    2) On the actual product page, the photos are not visible at all (see screenshot)

    Have tried using twentyfifteen, the image are also not visible

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    November 2, 2016 at 1:20 pm #299999
    snarfe
    Member
    Post count: 80

    Oh, and I forgot to add: this is only an issue on Firefox and Chrome (tested on multiple machines). Safari works fine.

    November 2, 2016 at 1:20 pm #300000
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    In that case disable all plugins except Woocoommerce, clear the cache and try again.

    -Rui

    November 2, 2016 at 1:50 pm #300007
    snarfe
    Member
    Post count: 80

    Thanks Rui. Turned out it was the plugin “WP Popup Plugin” which was causing it so will contact the developer or find an alternative.

    November 2, 2016 at 2:56 pm #300023
    David Martin – Support
    Moderator
    Post count: 20834

    Marking as resolved.

    Thanks.

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    Posted in: Neighborhood
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