New Landing How can we help? Themeforest Theme Support Nota Product Page content area problem.

Viewing 15 posts - 1 through 15 (of 15 total)
  • Posted in: Nota
  • #312702
    mingulism
    Member
    Post count: 18

    Thank you for using a good theme. It is a very satisfying theme.

    But There is one problem.

    I use Product description by Swift Page Builder.

    Whatever option I choose, content’s Wrap type <standard, Full width(contained), Full width(stretched)> become Full width.

    I think that is the problem of no div CLASS specified. (like <div class=”container”>)

    As you can see from the attached file, Product Page Builder content area has no CLASS specified.

    I confirmed that it was set on atelier theme. (I am using atelier theme on another site now.)

    How can I apply class? Is it possible?

    Attachments:
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    #312705
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us the link to that page?
    Also some admin credentials will help us checking your settings.

    Use the private reply.

    -Rui

    #312716
    mingulism
    Member
    Post count: 18
    This reply has been marked as private.
    #312719
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks. Just checked and can’t understand why is that happening.
    Will have to forward it to our head developer.

    Let’s wait for the reply.
    Thanks

    -Rui

    #312721
    mingulism
    Member
    Post count: 18

    Thank you very much.I’ll wait with pleasure.

    #312894
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    If you can add your FTP details I’ll add this to your site.

    This will be in the next pending update.

    Thanks.

    #312944
    mingulism
    Member
    Post count: 18
    This reply has been marked as private.
    #313086
    Maurizio.Lattanzio
    Member
    Post count: 174

    Follow

    #313103
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
    #313132
    mingulism
    Member
    Post count: 18

    Thank you!! It works perfectly!! nice support!!

    #313134
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Glad it’s sorted.
    Thanks David.

    -Rui

    #313397
    mikegiffin
    Member
    Post count: 20

    Hi, Not sure if this is the same issue – but our description area is not wrapping correctly, and the categories for the woocommerce sidebar are appearing at the bottom of the page on the product details page.

    http://77.104.139.123/~wrensoun/product/wren-v5bt14/

    (I scrolled down the page to be able to capture the area where the issue is happening)

    Attachments:
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    #313411
    David Martin – Support
    Moderator
    Post count: 20834

    @Mike – Please create a new thread so you can privately post your WP URL/login details for us. I’ll take a look and try to get this into the pending update.

    #313416
    mikegiffin
    Member
    Post count: 20

    Will do! Sorry I was trying to keep thread clutter down and this seemed similar 🙂

    #313428
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    No problem @mikegiffin – thanks!

    – Ed

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