New Landing › How can we help? › Themeforest Theme Support › Dante › Product Page Builder Issues

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Dante
  • January 21, 2014 at 6:02 am #43682
    thepipeguys
    Member
    Post count: 37

    When page builder mode is on for products, the arrows for the related products carousel appears in the wrong location. And when I add a text block the text appears in the wrong location. Lastly, whatever I enter in the description box doesn’t appear in the description tab. It seems like other people are having this same issue all of a sudden as well. Would be very interested in the solution. Thanks for all your hard work and a great theme!

    January 24, 2014 at 8:46 am #44450
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey, have you activated the woocommerce css already? Can you let us know your website URL?

    January 25, 2014 at 1:07 pm #44637
    thepipeguys
    Member
    Post count: 37

    I do not know what you mean by “activate woo commerce CSS”. Can you please explain that?

    My website URL is http://thepipeguys.com

    In another thread, the developer Ed said this issue has something to do with the short description box, but I still don’t know how to fix it.

    Any help is much appreciated, thanks!

    January 26, 2014 at 2:50 pm #44755
    thepipeguys
    Member
    Post count: 37

    I just found the WooCommere CSS option you mentioned and yes it was activated.

    January 28, 2014 at 9:01 am #45195
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi,

    could you point me to the thread you mentioned in which Ed said it’s something about the short description box? I cannot find it via our search.

    I cannot see the issue that the text is pushed between your image and content, did you fix that?

    All the best

    January 28, 2014 at 1:46 pm #45321
    thepipeguys
    Member
    Post count: 37
    This reply has been marked as private.
    January 31, 2014 at 8:50 am #45950
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, can we keep this on the other thread?
    My post about the user opening a new thread was for the user below your comment in the other thread, as his issue is not related to the issue of the thread, but yours is the same.

    All the best!

    January 31, 2014 at 1:38 pm #46008
    thepipeguys
    Member
    Post count: 37

    Hi Melanie,

    No problem. I just posted another comment in the other thread and I won’t post in this one anymore. No one has gotten back to me in that other thread since the 23rd I believe and this is a pretty big issue for us. I thought the update to 2.0 would fix it but it hasn’t. Thanks for your help!

    February 4, 2014 at 11:48 am #46631
    Melanie – SUPPORT
    Member
    Post count: 11032

    Thank you for the feedback! I’ll check back on the other thread!

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    Posted in: Dante
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