New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Product Overlay Transition

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    Posted in: Neighborhood
  • March 31, 2016 at 9:36 am #258920
    Daniel
    Member
    Post count: 32

    Hi Swift,

    I have just updated to the latest version, however now my product overlay transitions (fade) are not working.

    The product image is stacked on top of one another. – http://21scars.com/boardshorts/

    I can switch off the overlay and it reverts back to a single front-side image. Turning back on results in the above error.

    Can you help?

    Many thanks

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    April 1, 2016 at 11:26 am #259181
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This is likely caused by a 3rd party plugin.

    Please add a WP login for your site.

    – Have you tested with only WooCommerce active?

    Thanks.

    April 1, 2016 at 11:59 am #259191
    Daniel
    Member
    Post count: 32

    Hello David,

    I’m just performing a backup and will then deactivate all other plugins to see the results.

    Will post back shortly with findings and admin details if I cannot locate the offending plugin.

    Many thanks!

    April 1, 2016 at 12:27 pm #259195
    Daniel
    Member
    Post count: 32
    This reply has been marked as private.
    April 1, 2016 at 2:13 pm #259231
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    What’s the login page url?

    – Kyle

    April 3, 2016 at 11:51 am #259357
    qoorts
    Member
    Post count: 10

    Any updates about this? What was causing the conflict or which plugin caused it?

    I’m running in to the same issue…

    April 4, 2016 at 2:22 pm #259540
    David Martin – Support
    Moderator
    Post count: 20834

    @qoorts – many different plugins can cause this.

    What is your URL?

    Thanks.

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    Posted in: Neighborhood
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