New Landing › How can we help? › Atelier › Product not showing (URGENT NEED HELP) ELSE I WILL LOST MY CLIENT

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posted in: Atelier
  • April 30, 2016 at 3:41 pm #264739
    keyur71190
    Member
    Post count: 9

    Product stopped showing on category pages as well as related products etc.

    uglydukling.ca/product-category/wow/

    check all other pages.. of category as well as product show page and blog page etc.

    many other elements also..

    PLEASE HELP ASAP, ELSE I WILL LOST MY BIG CLIENT.

    WAITING FOR REPLY ASAP.

    April 30, 2016 at 3:43 pm #264740
    keyur71190
    Member
    Post count: 9
    This reply has been marked as private.
    April 30, 2016 at 6:05 pm #264744
    discountvapepen1
    Member
    Post count: 20

    I had a similar problem a few days ago and my developer told me/did this:

    “It’s with the themes performance settings. If I turn off the themes built in Load pre-minified scripts, the site works”

    April 30, 2016 at 6:07 pm #264745
    keyur71190
    Member
    Post count: 9

    nope its still the same.. I have hard reload many times.

    May 1, 2016 at 10:54 pm #264794
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @keyur71190 – you have a jQuery issue on the page, that isn’t related to the theme. Likely a plugin – try disabling any you have active.

    Just to reiterate – this is not an issue with the theme.

    – Ed

    May 2, 2016 at 3:59 pm #264897
    Integrity
    Member
    Post count: 32

    Hi Ed,

    Same bug here (with deactive ALL other plugins):
    http://www.swiftideas.com/forums/topic/products-disappears-after-wpframework-upgrade

    May 2, 2016 at 4:12 pm #264899
    Integrity
    Member
    Post count: 32

    Hi keyur71190!

    Try to delete and reupload a product pic (only one of them), then save and refresh the frontend!

    May 2, 2016 at 4:15 pm #264900
    keyur71190
    Member
    Post count: 9

    Will then other start showing ???
    Let me know as I have alot of products and alot of images.

    May 2, 2016 at 4:18 pm #264901
    Integrity
    Member
    Post count: 32

    Yep, on my devsite this works: just open one of our product and delete the main product pic then re-upload(!) – not just re-select from media gallery! – save, refresh and the other products will displayed again!

    May 2, 2016 at 4:31 pm #264902
    keyur71190
    Member
    Post count: 9

    nope not working.. can you see any products : http://www.uglydukling.ca/product-category/wow/

    i did as you said but still not working. and also what developer told me not working.

    let me know if you see products or not.

    May 2, 2016 at 4:34 pm #264903
    Integrity
    Member
    Post count: 32

    See the attachment!

    Attachments:
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    May 2, 2016 at 4:36 pm #264905
    keyur71190
    Member
    Post count: 9

    Awesome great thank you.

    May 2, 2016 at 11:29 pm #264944
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Glad you have sorted it – although we still stand by that it must have been caching. If you can provide evidence otherwise then we’ll happily check it.

    – Ed

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