New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Product name

Viewing 8 posts - 16 through 23 (of 23 total)
1 2
  • Back to forum
    Posted in: Neighborhood
  • February 2, 2015 at 9:10 am #146171
    muranoeyewear
    Member
    Post count: 81

    Hello Again
    I was just wondering whether you had been able to have a look?

    Thanks

    Ryan

    February 2, 2015 at 12:03 pm #146259
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest version of theme and woocommerce because its cause to issues. You can upgrade through http://www.muranoeyewear.co.uk/wp-admin/update-core.php.

    Thanks
    Mohammad

    February 2, 2015 at 2:06 pm #146313
    muranoeyewear
    Member
    Post count: 81

    Will the theme update sort this problem as i am reluctant to update as we really want to launch and it was updating that caused this issue last time and i am worried more issues will follow this one?

    Thanks

    Ryan

    February 2, 2015 at 2:11 pm #146320
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Have you made any changes in parent theme files code? If you dont have any changes in parent theme files code then you can upgrade the theme without any issues.
    Thanks
    Mohammad

    February 2, 2015 at 2:24 pm #146333
    muranoeyewear
    Member
    Post count: 81

    I have made changes to the functions.php but nothing else should this cause any issues?

    Thanks

    Ryan

    February 2, 2015 at 2:27 pm #146339
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Do you make the changes through functions.php of child theme?
    Thanks
    Mohammad

    February 2, 2015 at 2:32 pm #146342
    muranoeyewear
    Member
    Post count: 81

    Hi

    Im pretty sure its the child theme but im not 100%?

    Thanks

    Ryan

    February 4, 2015 at 11:47 am #147144
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Are you using a child theme yes? If so it’s safe to update

    – Kyle

  • Back to forum
    Posted in: Neighborhood
Viewing 8 posts - 16 through 23 (of 23 total)
1 2

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register