New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Product name

Viewing 15 posts - 1 through 15 (of 23 total)
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    Posted in: Neighborhood
  • January 26, 2015 at 4:35 pm #144404
    muranoeyewear
    Member
    Post count: 81

    Hi

    Ever since i updated my theme there seems to be a huge gap between my product picture and its name whilst browsing in internet explorer yet i never had this problem before?

    I was wondering whether you could help?

    Thanks

    Ryan

    January 26, 2015 at 5:25 pm #144432
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please can you provide your link so I can check?

    – Kyle

    January 27, 2015 at 8:53 am #144571
    muranoeyewear
    Member
    Post count: 81
    This reply has been marked as private.
    January 27, 2015 at 9:44 am #144587
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-
    .woocommerce ul.products li.product figure{margin-bottom:10px !important;}
    Thanks
    Mohammad

    January 27, 2015 at 12:41 pm #144687
    muranoeyewear
    Member
    Post count: 81

    hi thanks for getting back to me but i have netered this code and am still having the same issue?

    Thanks

    Ryan

    January 27, 2015 at 12:51 pm #144694
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please attach the marked screenshot image to explain your issue.
    Thanks
    Mohammad

    January 28, 2015 at 9:28 am #145020
    muranoeyewear
    Member
    Post count: 81

    Hi

    Attached i have supplied both a screenshot of internet explorer and firefox so you can see the difference between both.

    Thanks

    Ryan

    Attachments:
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    January 28, 2015 at 10:41 am #145061
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am not able to see anything in doc file and i can see only unicode character in doc file.

    Thanks
    Mohammad

    January 28, 2015 at 10:55 am #145072
    muranoeyewear
    Member
    Post count: 81

    I hve just uploaded them as images rather than a document I hope this works.

    Thanks

    Ryan

    Attachments:
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    January 29, 2015 at 11:56 am #145406
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please can you try deactivating all of your plugins to see if that fixes the issue? Also make sure you are using the latest version of the theme

    – Kyle

    January 29, 2015 at 12:06 pm #145407
    muranoeyewear
    Member
    Post count: 81

    Hi

    I have previously tried deactivating all my plugins and there has been no change. I also have the latest update as this problem has only occurred since the update?

    Thanks

    January 29, 2015 at 2:56 pm #145459
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Add this code below to your custom css option.

    
body.woocommerce .has-one-sidebar ul.products li.product {
height: 200px!important;
}

    Then clear the cache and try again.
    Thanks

    -Rui

    January 30, 2015 at 9:23 am #145656
    muranoeyewear
    Member
    Post count: 81
    This reply has been marked as private.
    January 30, 2015 at 9:54 am #145672
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you check the login details. They aren’t working.

    -Rui

    January 30, 2015 at 9:59 am #145677
    muranoeyewear
    Member
    Post count: 81
    This reply has been marked as private.
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    Posted in: Neighborhood
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