Product images won't show – Media library images are broken

[Bouchra]

Hi,

The thumbnails images in the media library won’t show up. Also when I enter the category, all products images won’t show up!

Please help! planning to launch my website tomorrow!!

Thank you

[David Martin – Support]

The image does not exist within your database:

Upload the image again. Have you transferred/cloned this site recently?

[Bouchra]

Actually the images exist in the uploads folders but won’t show in the database

I didn’t transferred or cloned the site recently

I tried to disable the plugins and to change the permissions to 755 it didn’t work

[Bouchra]

Acutually the images are showing when you access a specific product page but not when on the category page

[Rui Guerreiro – SUPPORT]

When I try to reach an image in the category page this is what I get.
https://www.dropbox.com/s/5mp8qgudiq25yn0/Screenshot%202017-04-04%2011.42.56.png?dl=0

try to migrate again all the images, difficult to assist you in this situation.

-Rui

[Bouchra]

What do you mean by migrate again all the images?
Re upload all the images?

I’m really deseperate, I already passed a lot of time on this

[Rui Guerreiro – SUPPORT]

Maybe transfer again the images from the previous place where you had the site.
You should use this kind of plugins to migrate https://wordpress.org/plugins/duplicator/

Probably the urls in the database are wrong. Did you updated the urls inside the database?
Check this page, there are some suggestions there.

Has you probably know this is outside our support scope, we just trying to point in the correct direction.

-Rui

[Bouchra]

I deleted the images and upload them again and everything is working now
Thank you

[David Martin – Support]

Glad you got it working.