New Landing How can we help? Themeforest Theme Support Neighborhood Product images not visable on product pages

Viewing 8 posts - 1 through 8 (of 8 total)
  • #207603
    PopcornLondon
    Member
    Post count: 7

    Hello, since upgrading to latest theme (3.13), all my product images are not showing on product pages, only the main product thumbnail shows on category pages. When I change theme back to the previous version the images show?

    #207608
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Try to disable all plugins except Woocommerce to discard any plugin conflict.
    Just notice your revolution slider is not update to the latest 5.04 version.

    -Rui

    #207616
    PopcornLondon
    Member
    Post count: 7

    Hi, I have deactivated all plugins except woocommerce and maintenance mode.

    The problem still persists.

    As I mentioned, if I switch back to the previous version of Neighborhood it works.

    #207618
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you add your FTP details? I want to check your files have updated and you have enough memory in your wp-config.php file.

    Thanks,
    David.

    #207620
    PopcornLondon
    Member
    Post count: 7

    This ‘display: none;’ line in style.css was making it not display, line 504. I have removed this.

    .flexslider .slides > li {
    position: relative;
    text-align: center;
    overflow: hidden;
    margin: 0;
    display: none;
    -webkit-backface-visibility: hidden;
    }

    #207621
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Glad it’s resolved, but I am not sure why that is there – I’ll investigate this now.

    Thanks,
    David.

    #237954
    Joosiejoos2016
    Member
    Post count: 9
    This reply has been marked as private.
    #238325
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Josephine,

    Please start a new thread so you can privately add your site WP login details.

    Please also test disabling all other plugins, leaving only WooCommerce active.

    Thanks.

Viewing 8 posts - 1 through 8 (of 8 total)

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