New Landing › How can we help? › Atelier › Product images not showing up on Cellphone

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Atelier
  • August 18, 2016 at 7:25 am #287979
    Arreg
    Member
    Post count: 11

    My Product images wont show up on front page on cellphones ?

    August 19, 2016 at 11:23 am #288312
    David Martin – Support
    Moderator
    Post count: 20834

    Please be more descriptive.

    What cellphone are you using?

    Please clear the cellphone browser cache.

    – David.

    August 19, 2016 at 11:36 am #288317
    Arreg
    Member
    Post count: 11

    I have tried both on a iPhone 5 and Samsung Galaxy S3 both still resolves the same problem products are without a image no box or nothing

    August 19, 2016 at 11:51 am #288321
    David Martin – Support
    Moderator
    Post count: 20834

    Please can you disable all plugins leaving only Swift Framework and WooCommerce active.

    August 19, 2016 at 12:01 pm #288323
    Arreg
    Member
    Post count: 11

    Done 🙂

    August 19, 2016 at 12:43 pm #288331
    David Martin – Support
    Moderator
    Post count: 20834

    Can you rename your images to remove special characters: Vänster-Grå-Svart

    http://fodelsetavlor.se/wp-content/uploads/2014/12/Design-2-Vänster-Grå-Svart-ram-800x640.jpg

    August 19, 2016 at 12:57 pm #288338
    Arreg
    Member
    Post count: 11

    Thank you so much that was the problem special characters 🙂 ! I know its not the same support line but im also still in waiting line for the javascript error on the google maps.

    August 19, 2016 at 1:00 pm #288340
    David Martin – Support
    Moderator
    Post count: 20834

    Great, glad it helped you. Will take a look at your other ticket asap today.

    Thanks.

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