New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Product images not showing in Safari

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posted in: Neighborhood
  • November 18, 2014 at 9:50 am #129091
    dirma
    Member
    Post count: 51

    Hello,

    I have a webshop for which I use the Neighborhood Theme. In Chrome it shows all the images and correct slides on the homepage. In Safari it doesn’t show the images and slides on the homepage.

    I hope you can help me with this problem!

    Best,

    Dirma

    November 18, 2014 at 10:51 am #129110
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Fine for me (see screenshots). Chrome on the left, Safari on the right

    – Kyle

    November 18, 2014 at 10:56 am #129112
    dirma
    Member
    Post count: 51

    Thanks for the quick reply, but can you include the screenshots? I can’t see them.

    Best, Dirma

    November 18, 2014 at 11:01 am #129114
    dirma
    Member
    Post count: 51

    Could it be an Apple problem? The images don’t show in Safari (all apple computers).

    Dirma

    November 18, 2014 at 11:02 am #129115
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sorry it was too big, see now

    – Kyle

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    November 18, 2014 at 11:04 am #129117
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I’m using a Mac

    – Kyle

    November 18, 2014 at 11:12 am #129120
    dirma
    Member
    Post count: 51

    I just saw the screenshots. Your screenshots also don’t show all the product images and the right slides. This is how it should be, see my screenshot of chrome on my computer:

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    November 18, 2014 at 11:17 am #129127
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Are you using any sort of cache plugin?

    – Kyle

    November 18, 2014 at 11:21 am #129129
    dirma
    Member
    Post count: 51

    Yes, the Quick Cache Plugin. I deactivated it and now the images show in very browser.

    Thanks!

    best, Dirma

    November 18, 2014 at 11:28 am #129134
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

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    Posted in: Neighborhood
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