New Landing How can we help? Atelier Product images not showing after demo import, same for self created products.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Atelier
  • #298178
    jxltogo
    Member
    Post count: 5

    Hi,
    just installed a new version of your theme and after using the demo importer, product images on the main site are not showing (Whats New section).
    On the product page they do appear.
    Already checked the FAQ but no luck yet. I saw other people had the same problem but did not see the solution for it

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    #298206
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    What specific demo you are trying to import so I can give it a try?

    -Rui

    #298302
    jxltogo
    Member
    Post count: 5

    Hi,
    I did download the VARIO demo.
    But this can be easiliy seen from the website.

    #298568
    jxltogo
    Member
    Post count: 5

    Hi,
    please help for the shop site not showing correctly…
    It is broken as only one product image is showing.
    http://skinnydippin.de/shop/

    By using shortcodes for single products, everything seems to be alright, see
    http://skinnydippin.de/products/

    Thanks in advance!

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    #298590
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Theres is a problem in the import process, that isn’t importing the variations of the products.
    That product slider asset only works with variable products and requires one image by each variation.

    The other product assets uses the main product image, so that’s why you can see that one.
    If you arent going to assign one image per each variation on your produts then you don’t need the preview product slider.

    -Rui

    #299259
    jxltogo
    Member
    Post count: 5

    Thanks for your answer. I do understand. But where to change this product slider asset. As the generated shop page is generated automatically and I have no influence on the shown products. I need to use variations but only want to show 2-3 pictures in the preview of the shop page.
    Regards

    #299339
    David Martin – Support
    Moderator
    Post count: 20834

    The slider will show each variation image you have added to the variation – can you clarify what you want to change?

    Thanks

    #320168
    jxltogo
    Member
    Post count: 5

    Hi,
    sorry for the late answer. But now, it became urgent again:-)
    Still no images showing on the shop page… All I want to show, is an image of the product on my shop page… Currently a slider without images is shown, although I added images to the product and to the variations as well…

    Thats the link for the shop page which is not working: http://skinnydippin.de/shop/
    But on the product images it seems to work… http://skinnydippin.de/ and also here http://skinnydippin.de/products/

    Best Regards

    #320346
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you disable all plugins except Woocommerce and SwiftFramework, so we can discard any plugin conflict?
    Let us know the result.

    -Rui

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