New Landing › How can we help? › Cardinal › Product images not loading in Safari

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    Posted in: Cardinal
  • September 21, 2014 at 2:17 pm #113014
    stiffler3000
    Member
    Post count: 68

    Hi,

    thumbnails are fine, but the main product image does not load in Safari. It works on iOS and Firefox but not in Safari on Mac OSX.
    Does anyone else have this issue?

    Kind regards,
    Stefan

    September 22, 2014 at 7:02 am #113142
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    It works for me in safari (see screenshot)

    – Kyle

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    September 22, 2014 at 8:09 am #113180
    stiffler3000
    Member
    Post count: 68

    Hi Kyle,

    have you tried the other ones. This one works for me too. As soon as I put a second gallery image to the product it displays all images correctly. When there is just one image, it does not display the one.

    This one for example: http://www.boulderclub.at/produkt/halbjahresticket-vorverkauf/

    Kind regards,
    Stefan

    Edit: It sometimes works and sometimes I have to reload the page to see the image.

    September 22, 2014 at 8:17 am #113185
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Still fine.. (see screenshot)

    It’s likely just an issue with your browser/machine as I’ve tested on 2 and works fine on both

    – Kyle

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    September 22, 2014 at 9:19 am #113209
    stiffler3000
    Member
    Post count: 68

    ok thank you kyle!

    September 22, 2014 at 9:23 am #113213
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

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