New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Product images not displaying

Viewing 15 posts - 1 through 15 (of 22 total)
1 2
  • Back to forum
    Posted in: Neighborhood
  • December 9, 2015 at 10:35 pm #234374
    ReachMiami
    Member
    Post count: 9

    Hi, I updated to the latest wordpress and neighborhood theme versions and now my product images aren’t displaying.
    The product images do display when viewing the product list view, but when viewing the product page view, neither the product’s featured image nor the product’s image gallery displays. Attached are images of both the catalog list view and product view, that illustrate what I’m having problems with.
    I looked through your support topics, but didn’t find any solutions to my problem. I really need help with this!

    Thanks!

    Attachments:
    You must be logged in to view attached files.
    December 10, 2015 at 6:28 pm #234706
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    That is strange, I see no JS errors. Please add your FTP details also.

    Thanks.

    December 14, 2015 at 5:21 pm #235335
    venturecreations
    Member
    Post count: 7

    I am also running into this issue and need help ASAP on it…

    Images on product page not populating with NEW uploaded media

    December 15, 2015 at 8:13 pm #235691
    David Martin – Support
    Moderator
    Post count: 20834

    @venturecreations We have responded.

    Thanks.

    December 15, 2015 at 8:37 pm #235693
    ReachMiami
    Member
    Post count: 9

    Hi, I still haven’t gotten a solution to my problem. Can you please help?

    December 15, 2015 at 8:39 pm #235694
    ReachMiami
    Member
    Post count: 9

    I sent you my ssh info to your info@ email, but still haven’t received any solution.

    December 15, 2015 at 8:41 pm #235695
    David Martin – Support
    Moderator
    Post count: 20834

    Please add them here, do not email them. Click “Set as private reply”.

    Thanks.

    December 15, 2015 at 9:14 pm #235703
    ReachMiami
    Member
    Post count: 9
    This reply has been marked as private.
    December 15, 2015 at 9:16 pm #235704
    ReachMiami
    Member
    Post count: 9
    This reply has been marked as private.
    December 17, 2015 at 1:04 pm #236189
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
    December 17, 2015 at 4:00 pm #236262
    ReachMiami
    Member
    Post count: 9
    This reply has been marked as private.
    December 17, 2015 at 4:05 pm #236267
    ReachMiami
    Member
    Post count: 9
    This reply has been marked as private.
    December 18, 2015 at 1:58 pm #236502
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks, whilst we investigate this – can you disable all plugins leaving only WooCommerce active?

    Thanks.

    December 18, 2015 at 2:13 pm #236506
    ReachMiami
    Member
    Post count: 9
    This reply has been marked as private.
    December 21, 2015 at 2:21 pm #236858
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks, lastly can you activate Twenty15 – let me know.

    Thanks.

  • Back to forum
    Posted in: Neighborhood
Viewing 15 posts - 1 through 15 (of 22 total)
1 2

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register